Supervisor/Bartender
Rockcreek
Saskatoon, SK
- Created new strategies for improving customer service standards within the organization.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Directed and supervised team of 15 employees in daily operations.
- Greeted customers and provided excellent customer service.
- Assisted in setting up the bar for service shift.
- Processed payments accurately and efficiently with POS system.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
