Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Ken Nijjar

London,Ontario

Summary

Dedicated and punctual professional with a proven track record of success across diverse roles, including IT repair, outdoor technical installations, and environmental fieldwork. Known for exceptional attention to detail, reliability, and adaptability, even in demanding conditions. Experienced in working outdoors in varied terrains, navigating irregular hours, and handling heavy shipments over 150 lbs with precision and care. Skilled at troubleshooting, problem-solving, and delivering exceptional results under tight deadlines while maintaining a focus on safety and compliance.


Overview

11
11
years of professional experience

Work History

Operations Analyst

TD Canada Trust
01.2023 - Current
  • Demonstrated exceptional punctuality in responding to on-call tech support requests, ensuring timely resolution of issues
  • Managed a high volume of incoming calls, showcasing the ability to handle and prioritize tasks efficiently
  • Achieved a remarkable 99% customer satisfaction rate based on surveys, highlighting commitment to service excellence
  • Provided timely and efficient technical support to clients via phone and remote assistance
  • Diagnosed hardware and software issues, ensuring quick problem resolution
  • Worked on a flexible schedule, including evenings and weekends, to address urgent technical issues
  • Maintained a high level of customer satisfaction through clear communication and effective problem-solving

Security Installer

Sans Technology
01.2023 - Current

Installed and maintained security systems, including cameras in various indoor and outdoor environments

  • Demonstrated expertise in troubleshooting and resolving technical issues related to surveillance systems
  • Collaborated with clients to understand their security needs and provided tailored solutions
  • Adapted to varying outdoor conditions and irregular work hours to meet project deadlines.
  • Installed and repaired over 150 security systems and programmable logic controls.

Logistics Co-ordinator

Cadueceon Environmental
01.2020 - 01.2023
  • Undertook rigorous outdoor soil sample collection, navigating diverse terrains and challenging environments
  • Coordinated and executed odd-hour deliveries of over 300 substantial and heavy soil shipments to laboratories
  • Meticulously followed shipping guidelines, including secure packaging to prevent contamination
  • Adapted to irregular work hours to meet project demands, emphasizing commitment to sample integrity and delivery deadlines.

Repair Technician

Bolen DIstributing
01.2014 - 01.2020
  • Provided comprehensive computer and IT repair services, diagnosing and resolving hardware and software issues
  • Conducted system upgrades, installations, and configurations to enhance overall performance
  • Managed client relationships, ensuring clear communication and satisfaction with the provided services
  • Maintained up-to-date knowledge of emerging technologies and industry best practices.

Education

Bachelor of Health Science -

University of Western Ontario
London, ON
08.2012

Skills

  • Weightlifting
  • Time Management
  • Overseeing deliveries
  • Maintaining safety
  • Workflow optimization
  • Work prioritization

Interests

Playing Sports

Weightlifting

Reading

Hockey

Technology

Timeline

Operations Analyst

TD Canada Trust
01.2023 - Current

Security Installer

Sans Technology
01.2023 - Current

Logistics Co-ordinator

Cadueceon Environmental
01.2020 - 01.2023

Repair Technician

Bolen DIstributing
01.2014 - 01.2020

Bachelor of Health Science -

University of Western Ontario
Ken Nijjar