Ken Magnusson
10926 - 93rd Street Edmonton,AB
Summary
Friendly and enthusiastic professional Driver bringing 18 years of experience operating various passenger and industrial vehicles. Punctual and efficient, known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly and professional service at all times.
Overview
27
27
years of professional experience
Work History
Edmonton On Demand Transit Driver
Pacific Western Transit
12.2022 - Current
- Provide excellent customer service and transport passengers safely and according to policy
- Maintain radio contact with base and use proper communications protocol
- Operate the shuttle vehicles in a safe manner in all weather/road conditions
- Provide information to and assist passengers and the general public in a courteous manner
- Conduct pre-and-post trip checks of vehicles prior to/after their use
- Operated with safety and skill to avoid accidents and delays
- Followed company policies and procedures and maintained compliance with standards.
- Followed predetermined routes to consistently meet targets and maintain schedules.
- Complied with traffic regulations to operate vehicles in safe and courteous manner.
- Aided passengers with disabilities or special needs.
- Checked vehicle daily for maintenance needs, personally handled common upkeep and reported serious concerns to supervisor.
- Operated large vehicles in difficult urban and rural conditions.
- Verified cleanliness and tidiness of bus through regular cleaning.
- Diffused potential passenger disputes with fairness and professionalism.
Enumerator
Statistics Canada
04.2021 - 08.2021
- Maintain strict confidentiality of all related work materials and personal information.
- Collect census questionnaires from households.
- Assisted people in filling out surveys with complete and accurate information.
- Executed follow up visits to houses to resolve survey issues or obtain additional information, expressing appreciation for participation and regret for inconvenience.
- Traveled door-to-door in assigned communities and requested participation in census interview, clearly explaining process and purpose.
- Addressed non-responsive initial interviewees by conducting follow-up calls or in-person visits to promote census importance and rights of participation.
- Planned efficient visitation routes by studying maps of assigned areas, reaching more than 50 community households per day.
- Initiated communication with assigned households through mail, email or phone to obtain and correct census data.
- Drafted thorough and accurate reports, case summaries and work records.
- Reviewed questionnaire submissions for accuracy and completeness at end of each day, flagging incomplete or problematic surveys for further review.
Community Disability and Support Worker
Various Clients
01.1998 - 03.2021
- Worked independently or within a team with individuals who require support on a 24 hour basis
- Built a supportive, professional relationship with the individual and their support network/significant others
- Maximize the individual's level of independence
- Ensure the utmost confidentiality at all times
- Delivered service and care plans, planned positive approaches, and restrictive procedure documents and implemented them
- Supervised 25 plus individuals with a developmental delay and a psychiatric condition in a business environment teaching work skills
- Focusing on such areas as community inclusion, physical fitness, reducing communication barriers, social skills, planning and organization, emotional well-being
- Performed a high level of personal care for the individual(s) with dignity, respect and privacy at all times
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Kept clients engaged in social networks and communities for personal health and growth.
Operator
Sherlock Septic Services Ltd.
12.1996 - 01.1998
- Vac Truck operations and maintenance
- Delivery and set-up of septic systems
- Comply with all governmental regulations, industry standards and observes all health, safety and environmental policies to reduce environmental impacts.
- Worked outside in all weather conditions.
- Inspected truck for defects and safe operating condition before, during and after trips.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks, and forklifts.
- Verified contents of inventory loads against Bills of Lading.
Education
Diploma in Digital Arts And Media -
Grant MacEwan Community College
Edmonton, Alberta01.2006
Community Rehabilitation Worker Certificate -
ICE Rehabilitation
Edmonton, Alberta01.1997
Skills
- Clean Driving Record
- Passenger Transportation
- Customer Relations Skills
- Delivery Management
- Inclement Weather Driving
- Map Reading
- Fare Collection
- Vehicle Inspection
- Incident Reporting
- Schedule Management
- Dispatch Communication
- Defensive Driving Practices
- Traffic Laws and Regulations
- Communication and Interpersonal Skills
- Elderly and Disabled Assistance
Additional Training And Certificates
- Class 2 Driver's License
- Air Brakes, Hours of Service/Log Book training
- Petroleum Safety Training
- H2S Alive
- Standard First Aid - Level A CPR and AED
Volunteer Experience
- North Country Fair, Charter Bus Coordinator, 2005, 2022
- Yardbird Suite, Bartender, Ticket Sales & Customer Service, 2007, Present
- Alberta Animal Rescue Crew Society, Events Volunteer, 2021- Present
References
Shelley Clark, Environmental Coordinator, City of Edmonton, (780) 887-1306 Byron Hillier, Owner/Operator, North Haven Property Services Leslyn Stobbs, Crew Leader, Statistics Canada, (780) 224-0556
Timeline
Edmonton On Demand Transit Driver
Pacific Western Transit
12.2022 - Current
Enumerator
Statistics Canada
04.2021 - 08.2021
Community Disability and Support Worker
Various Clients
01.1998 - 03.2021
Operator
Sherlock Septic Services Ltd.
12.1996 - 01.1998
Diploma in Digital Arts And Media -
Grant MacEwan Community College
Community Rehabilitation Worker Certificate -
ICE Rehabilitation
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