KEN JOHN

H.W.C.D.S.B.

Hamilton, Ontario

09.2006 - 06.2022

Interacted positively with staff to demonstrate professional conduct expectations of teaching and administrative personnel.
Recognized by management for providing exceptional customer service.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Achieved cost-savings by developing functional solutions to problems.
Exceeded customer satisfaction by finding creative solutions to problems.
Organized field trips that provide experiential learning opportunities outside the classroom.
Resolved conflicts between students, parents, staff members, or community members through mediation sessions.
Oversaw school budgets, documented changes and tracked expenses to allocate and manage school funds.
Monitored school administration activity and implemented policies to support student safety, inclusion and academic success.
Assisted in the recruitment of new teachers by interviewing candidates and making hiring recommendations.
Resolved various situations to cultivate strong student and parent relationships.
Developed positive relationships with school students, teachers and local community.
Developed emergency response protocols for addressing incidents ranging from natural disasters to active shooter situations.