Summary
Overview
Work History
Education
Skills
Timeline
Generic

KEN I. NORTH J.R

San Ramon

Summary

Professional service technician with strong background in diagnostics, repairs, and maintenance of various systems and equipment. Proven ability to collaborate effectively within teams to meet and exceed targets. Demonstrates adaptability and reliability in dynamic work environments. Skilled in troubleshooting, customer service, and technical problem-solving. I have attended Milnor service school and Dexter service school.

Overview

16
16
years of professional experience

Work History

Service Technician

Western State Design
12.2021 - Current
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Diagnosed and repaired problems with electrical and mechanical systems.
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
  • Tested systems, noting issues and completing preventive maintenance.
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Inspected equipment to diagnose operational issues.
  • Trained junior technicians in proper techniques and safety protocols, fostering a culture of continuous improvement within the team.

Maintenance Technician

Presidio Trust
03.2021 - 12.2021
  • Operated varied hand and power tools to complete repairs.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Performed preventive maintenance and repairs on various types of equipment.
  • Troubleshot equipment breakdowns and performed preventive maintenance.
  • Followed instructions from supervisor regarding daily job tasks and duties.
  • Carried out building updates such as painting surfaces, replacing fixtures, and reorganizing rooms.
  • Adapted quickly to changing priorities and workloads, effectively managing time and resources to complete tasks on schedule.
  • Performed scheduled maintenance on electrical, plumbing, and HVAC systems.

Service Technician

Western State Design
10.2019 - 03.2021
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Diagnosed and repaired problems with electrical and mechanical systems.
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
  • Tested systems, noting issues and completing preventive maintenance.
  • Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.

Solar Installer

A-1 Sun Solar
05.2019 - 10.2019
  • Load work truck with materials for that days job
  • Installing Standoffs, (roof mounts) as well as roof flashing making sure the roof is water tight
  • Running conduit and pulling wire
  • Installing photovoltaic junction boxes
  • Building array according to blueprints
  • Setting up photovoltaic system for power adding it to a wireless or hardwired network
  • Weekly safety meetings

Maintenance Technician

Essex Property Trust
02.2019 - 05.2019
  • General property upkeep including but not limited to; Interior and exterior painting, Plumbing diagnosis and repair, Electrical diagnosis repair, Appliance diagnosis and repair, Vendor scheduling, Daily and weekly maintenance scheduling, Computer knowledge, CPR and First aid certified, Basic HVAC knowledge, Team player, Ordering and stocking shop with supplies

Sr Maintenance Technician

Equity Residential
02.2017 - 01.2019
  • General property upkeep and cleanliness.
  • Apartment turns and scheduling move in/move out inspections.
  • Electrical repair.
  • Drywall repair.
  • Plumbing repair.
  • Appliance repair.
  • General HVAC diagnosis.
  • Shop organization and stocking.
  • Team training.
  • Pool cleaning and chemical upkeep.
  • Monthly safety awareness.
  • Interior and exterior painting

Business owner

Ken North Landscaping
01.2015 - 02.2017


  • Remove trash from units.
  • Perform kitchen and bathroom remodels.
  • Hardwood floor replacement.
  • Exterior and interior painting.
  • Appliance replacement.
  • light electrical work such as switch and outlet replacement and lighting updates.
  • Repair and build fences.
  • Landscape maintenance of properties

Head Chef

New Orleans By the Bay Catering
03.2011 - 01.2015
  • Prepare and cook all food for catering events.
  • Set up and tear down catering tents.
  • Load and unload truck with necessary items for events

Line cook

Papa Murphy’s Pizza
03.2009 - 01.2011
  • Assemble pizzas, prepare ingredients, cleanup and close store

Barista

Peet’s Coffee and Tea
08.2008 - 03.2009
  • Prepare drink orders.
  • Fill coffee bean orders.
  • Stock product.
  • Customer service.
  • Cash handling

Education

High School Diploma -

Island High School
Alameda, CA
06-2008

Skills

  • Installation and repair
  • Attention to detail
  • Preventive Maintenance
  • Customer service
  • Work with minimal supervision
  • Valid Driver's license
  • Punctual and reliable
  • Flexible and adaptable
  • Documentation and reporting
  • Troubleshooting skills
  • Problem and issue resolution
  • Equipment inspection

Timeline

Service Technician

Western State Design
12.2021 - Current

Maintenance Technician

Presidio Trust
03.2021 - 12.2021

Service Technician

Western State Design
10.2019 - 03.2021

Solar Installer

A-1 Sun Solar
05.2019 - 10.2019

Maintenance Technician

Essex Property Trust
02.2019 - 05.2019

Sr Maintenance Technician

Equity Residential
02.2017 - 01.2019

Business owner

Ken North Landscaping
01.2015 - 02.2017

Head Chef

New Orleans By the Bay Catering
03.2011 - 01.2015

Line cook

Papa Murphy’s Pizza
03.2009 - 01.2011

Barista

Peet’s Coffee and Tea
08.2008 - 03.2009

High School Diploma -

Island High School

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KEN I. NORTH J.R