Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic

Ken Dumont

Regina,SK

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

16
16
years of professional experience

Work History

Courtesy Shuttle Driver

Capital Ford
Regina, Saskatchewan
01.2021 - 07.2024
  • Provided friendly customer service while interacting with passengers in person and on the phone.
  • Maintained a clean interior of the vehicle by vacuuming, wiping surfaces, and replenishing supplies as needed.
  • Ensured passenger comfort throughout duration of ride by adjusting air conditioning and heating systems as needed.
  • Adhered to all safety regulations set forth by the Department of Transportation.
  • Kept updated knowledge of local roads, landmarks, attractions, and routes for accurate navigation purposes.
  • Reported any incidents or irregularities during shift to supervisor or dispatch team.
  • Notified dispatch of delays due to traffic or other conditions.
  • Observed traffic laws and followed established routes and schedules.
  • Maintained safe driving habits to protect property and general public on roadways.
  • Answered questions and provided insight into local attractions and facility amenities.
  • Followed regular schedule of pickups for individual customers and groups.
  • Managed unexpected emergencies and route changes with calm and professionalism.

Direct Sales

Evo
Regina, Saskatchewan
01.2013 - 10.2017
  • Identified potential target markets and evaluated their viability for direct sales efforts.
  • Managed relationships with external partners involved in Direct Sales activities.
  • Ensured compliance with all applicable laws and regulations related to direct sales activities.
  • Created and maintained customer databases for tracking of direct sales activities.
  • Ensured compliance with company policies and procedures related to direct sales operations.
  • Processed invoices related to direct sales initiatives including payments made by customers.
  • Negotiated contracts with overseas clients to maximize profits from direct sales activities.
  • Identified potential new markets for direct sales activities.
  • Maintained current knowledge of market conditions and industry trends related to direct sales activities.
  • Negotiated contracts with vendors for better pricing on goods or services related to direct sales efforts.
  • Ensured compliance with relevant laws and regulations governing Direct Sales activities.

Sales Associate

Leons
Regina, Saskatchewan
09.2008 - 09.2013
  • Demonstrated product features and benefits for customers' needs.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Processed transactions using a point-of-sale system.
  • Greeted customers and provided exceptional customer service.
  • Upsold additional items based on customer interests and needs.
  • Attended weekly team meetings to review performance goals and objectives.
  • Assisted customers with product selection, sizing and styling.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Processed credit card transactions quickly and securely.
  • Handled customer complaints in a professional manner.
  • Provided accurate information about products, prices and services.
  • Developed promotional strategies to increase sales volume.
  • Developed trusting relationships with customers by making personal connections.
  • Used technology resources to assist customers in locating and selecting items.
  • Engaged customers in friendly, professional dialogue to determine needs.

Education

Business Administration- 2 Yrs

U of R
Regina

Skills

  • Punctuality
  • Clean Driving Record
  • Knowledge of local area
  • Professional Appearance
  • Strong interpersonal skills
  • Safe Driving Practices
  • Dependable and Trustworthy

Languages

English
Professional

Affiliations

  • Enjoy Photography
  • Involved with St Peter's Parish- Parish council
  • Did photography for Regina Leader Post
  • Past Program Director with Sask. Knights of Columbus
  • Past Board member Sask. Special Olympics

Timeline

Courtesy Shuttle Driver

Capital Ford
01.2021 - 07.2024

Direct Sales

Evo
01.2013 - 10.2017

Sales Associate

Leons
09.2008 - 09.2013

Business Administration- 2 Yrs

U of R

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Ken Dumont