Summary
Overview
Work History
Education
Skills
Languages
Professionalemploymentexperience
Educationcertifications
Relevanttraining
Timeline
Generic

Ken DeJong

London,ON

Summary

To obtain a position as an Administrative Assistant with your company

Overview

7
7
years of professional experience

Work History

Administrative Assistant

Community Counselling Centre of London
06.2024 - 09.2024
  • Volunteered to help with special projects of varying degrees of complexity.
  • Managed filing system, entered data and completed other clerical tasks.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.

Receptionist

Manor Village
02.2024 - 04.2024
  • Resolved customer problems and complaints.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Maintained confidentiality of information regarding clients and company.
  • Answered central telephone system and directed calls accordingly.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Corresponded with clients through email, telephone, or postal mail.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Responded to inquiries from callers seeking information.
  • Maintained visitor log for entering and leaving facility for security purposes.

Administrative Assistant

McCarty Squared
01.2023 - 12.2023
  • Responsible for keying-in invoices at cost to clients via Google Sheets and Quickbooks applications
  • Scheduled appointments for the Project Manager and owner of the company via online platforms and by phone
  • Reviewed resumes, attended and participated in interviews, and attend job fairs representing the company
  • Social media marketing and networking, including attending corporate networking events, researching community initiatives and events to partake in including trade shows, parades, and festivals

Store Coordinator

Sportclips
01.2021 - 12.2021
  • Answered telephones and scheduled appointments accordingly
  • Cleaned floors, counters, and tools in between haircuts
  • Ensured all COVID cleaning protocol expectations were met

Cashier

Loblaws
01.2019 - 12.2019
  • Operated POS system and handled cash, credit, and debit transactions
  • Assisted customers with purchases and answered product related questions
  • Verified proper product codes and pricing when scanning items

Canvasser

Nutrafarms
01.2018 - 12.2019
  • Door to door sales promote and sell products
  • Provided exceptional customer service and maintained a strong product knowledge

Education

Administrative and Clerical Training -

Pathways Skill Development
London, ON
01.2022

WHMIS -

Pathways Skill Development
London, ON
01.2022

Worker Health and Safety Awareness in 4 Steps -

London, ON
01.2022

CPR/First Aid -

Pathways Skill Development
London, ON
01.2022

OSSD -

Lakeshore Catholic High School
Port Colborne, ON
01.2017

Skills

  • Exceptional interpersonal skills with ability to relate to a wide variety of clientele
  • Completed 10 of 15 credits Criminal Justice and Psychology courses
  • Proficient with the use of computers including Word, Excel, PowerPoint, Outlook, Google Sheets, Docs, Drive, Gmail, Canva, and QuickBooks applications
  • Exceptional communication skills with a focus on providing professional and courteous customer service
  • Adaptable with strong organizational skills and able to perform duties and responsibilities in a timely manner

Languages

English
Native or Bilingual

Professionalemploymentexperience

  • Administrative Assistant, McCarty Squared, London, ON, 01/01/23, Responsible for keying-in invoices at cost to clients via Google Sheets and Quickbooks applications, Scheduled appointments for the Project Manager and owner of the company via online platforms and by phone, Reviewed resumes, attended and participated in interviews, and attend job fairs representing the company, Social media marketing and networking, including attending corporate networking events, researching community initiatives and events to partake in including trade shows, parades, and festivals
  • Store Coordinator, Sportclips, London, ON, 01/01/21, Answered telephones and scheduled appointments accordingly, Cleaned floors, counters, and tools in between haircuts, Ensured all COVID cleaning protocol expectations were met
  • Cashier, Loblaws, London, ON, 01/01/19, Operated POS system and handled cash, credit, and debit transactions, Assisted customers with purchases and answered product related questions, Verified proper product codes and pricing when scanning items
  • Canvasser, Nutrafarms, London, ON, 01/01/18 - 01/01/19, Door to door sales promote and sell products, Provided exceptional customer service and maintained a strong product knowledge
  • Cashier, Old East Village Grocer, London, ON, 01/01/18 - 01/01/19, Operated cash register and handled cash, debit, and credit transactions, Received and sorted shipments, maintained inventory levels, and replenished store displays

Educationcertifications

  • Administrative and Clerical Training, Pathways Skill Development, London, ON, 2022
  • WHMIS, Pathways Skill Development, London, ON, 2022
  • Worker Health and Safety Awareness in 4 Steps, London, ON, 2022
  • CPR/First Aid, Pathways Skill Development, London, ON, 2022
  • OSSD, Lakeshore Catholic High School, Port Colborne, ON, 06/01/17

Relevanttraining

Administrative and Clerical Training Program, Pathways Skill Development, London, ON, 2022, Private Career College Certificate, PCC # 104519, 12-weeks of hands on training in Office Administration, Proficient in MS Outlook, Word, Excel and PowerPoint, Training in office procedures, equipment and protocols, Basic Accounting/Bookkeeping using QuickBooks, Relevant business terminology, including email, texts and social media

Timeline

Administrative Assistant

Community Counselling Centre of London
06.2024 - 09.2024

Receptionist

Manor Village
02.2024 - 04.2024

Administrative Assistant

McCarty Squared
01.2023 - 12.2023

Store Coordinator

Sportclips
01.2021 - 12.2021

Cashier

Loblaws
01.2019 - 12.2019

Canvasser

Nutrafarms
01.2018 - 12.2019

Administrative and Clerical Training -

Pathways Skill Development

WHMIS -

Pathways Skill Development

Worker Health and Safety Awareness in 4 Steps -

CPR/First Aid -

Pathways Skill Development

OSSD -

Lakeshore Catholic High School
Ken DeJong