- Avid Reader
- Enjoying the art of baking and pastry-making, experimenting with recipes
- Volunteering for community initiatives to give back to local communities and make a positive impact
- Fundraising Events
- I participate in a variety of outdoor recreational activities
- Video Gaming
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- I enjoy helping others and giving back to the community
- Cooking
- Gardening
- I participate in various sports activities for physical activity, camaraderie, and personal growth
- Camping
- Volunteering with youth sports programs as a [role]
- Food Tourism
- Youth Development Programs
- I like working with my hands and fixing things
- Volunteering
- Watching Movies and TV Shows
- Dancing
Ken Daugherty
Indio
Summary
Dynamic Housekeeping Coordinator with a proven track record at WELK RESORT HYATT VACATIONS, enhancing guest satisfaction through efficient task completion and high-quality standards. Excelled in implementing inventory management systems, saving costs, and fostering strong teamwork. Skilled in employee motivation and health and safety compliance, driving performance improvements and operational efficiency.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Housekeeping Coordinator
WELK RESORT HYATT VACATIONS
04.2022 - 04.2024
- Worked with front desk to respond promptly to all guest requests.
- Enhanced guest satisfaction by ensuring the timely completion of housekeeping tasks and maintaining high-quality standards.
- Implemented a successful inventory management system for cleaning supplies, reducing waste and saving costs.
- Streamlined communication between housekeeping staff and hotel management, resulting in improved efficiency and teamwork.
Education
Associate of Science - Computer And Information Sciences
DENVER TECH COLLEGE
Colorado Springs, CO03.1988
Skills
- Employee Motivation
- Work Prioritization
- Customer service-focused
- Health and safety compliance
- Task Delegation
- Customer service focus
- Strong Organization
- Performance Improvements
Accomplishments
- Documented and resolved guest issues which led to positive resolution for all Parties.
- Collaborated with team of 225 in the development of AYS concept.
- Used Microsoft Excel to track room completion current status of room and maintenance spreadsheets.
- Achieved Merit rating through effectively resolving multipule issues with diplomacy and de-escalation.
Certification
- Registered Executive Housekeeper (REH) - International Executive Housekeepers Association (IEHA).
Nominated Employee of the month March & April 2024
Every Month, All executives, Directors and Department Heads Nominate 10 to 15 team members that have positively impacted performance as well as recovered potential guest that their experience was not ideal. Which through effort and performance consistently turned these into accolade's
Interests
Timeline
Housekeeping Coordinator
WELK RESORT HYATT VACATIONS
04.2022 - 04.2024
Associate of Science - Computer And Information Sciences
DENVER TECH COLLEGE
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