Kemish Alvarado Garcia
Toronto,ON
Summary
Customer-focused and energetic professional with experience in customer service, sales support, and sports environments. Bilingual in English and Spanish, with strong communication skills and a passion for helping customers find the right products. Known for creating positive in-store experiences and working effectively in fast-paced team settings. Strong passion for sports and fitness, with the ability to connect with customers through shared interests and deliver personalized recommendations that enhance overall customer satisfaction.
Overview
4
4
years of professional experience
Work History
Cleaning Staff Member
New Way Building Services
Toronto, Ontario
03.2025 - Current
- Adhered to health and safety standards to ensure a safe workplace.
- Supported team members to complete tasks on time
- Ensured cleanliness and safety of school facilities, contributing to a positive environment for staff and visitors
- Provided support to ensure a positive experience for building occupants
- Maintained high standards in a fast-paced environment to support daily operations
Customer Service Representative
Computacenter
Mexico City, Mexico
07.2023 - 08.2024
- Resolved problems efficiently, improving customer satisfaction
- Assisted customers with technical issues and inquiries while ensuring high satisfaction
- Communicated clearly and professionally with customers in a fast-paced environment
- Handled high-volume inquiries (20+ customers daily) in a fast-paced environment
- Supported customers by identifying needs and offering appropriate solutions
English Teacher
English Dot Net
Mexico City, Mexico
10.2023 - 04.2024
- Taught English to children and adults in online classes
- Developed engaging, interactive lessons that promoted active student participation
- Facilitated improvement in students' speaking and communication skills through targeted activities
- Coordinated virtual classrooms via Zoom to enhance learning experiences
- Built strong communication and interpersonal skills by engaging diverse learners
Event Volunteer
Rugby Americas North
Mexico City, Mexico
11.2022 - 11.2022
- Supported operations during an international rugby event
- Facilitated coordination of players, staff, and attendees to enhance event experience
- Ensured safety and organization in fast-paced setting, contributing to event success
- Worked as part of a team to ensure smooth event execution
Sports Camp Assistant
Centro Deportivo Coyoacán (CDC)
Mexico City, Mexico
06.2022 - 07.2022
- Assisted in organizing and supervising sports activities for children
- Facilitated teamwork and encouraged active participation among participants, enhancing engagement
- Maintained safety and fostered a positive environment during activities, contributing to participant enjoyment
- Assisted coaches in executing activities, ensuring seamless operation and effective engagement
Education
Associate of Applied Science - Applied Health
BYU Pathway Worldwide
Idaho, USA (Online)04-2026
Sports And Physical Activity Sciences -
Universidad Amerike
Mexico CitySkills
- Customer Service
- Teamwork
- Communication (English & Spanish)
- Time Management
- Adaptability
- Problem-solving
- Positive Attitude
- Sales and Customer Experience Focus
- Product Knowledge (Sports/Fitness)
- Customer Engagement
Timeline
Cleaning Staff Member
New Way Building Services
03.2025 - Current
English Teacher
English Dot Net
10.2023 - 04.2024
Customer Service Representative
Computacenter
07.2023 - 08.2024
Event Volunteer
Rugby Americas North
11.2022 - 11.2022
Sports Camp Assistant
Centro Deportivo Coyoacán (CDC)
06.2022 - 07.2022
Associate of Applied Science - Applied Health
BYU Pathway Worldwide
Sports And Physical Activity Sciences -
Universidad Amerike