Summary
Overview
Work History
Education
Skills
Timeline
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Isaiah Nnamdi Ayinor-Okafor

Toronto,ON

Summary

Dedicated professional with a history at Reflex Medical Centre, adept in HIPAA compliance and critical thinking. Excelled in streamlining appointment processes and enhancing patient experiences through empathetic support and efficient administrative practices. Trained staff, ensuring high service standards, and proficient in patient scheduling, showcasing organizational growth.

Overview

1
1
year of professional experience

Work History

Medical Administrative Secretary

Reflex Medical Centre
01.2024 - Current
  • Streamlined appointment scheduling for improved patient experience and reduced wait times.
  • Assisted cardiologist with accurate transcription of medical reports, ensuring timely communication with patients and other healthcare providers.
  • Provided exceptional customer service to all patients, addressing inquiries promptly and courteously while maintaining confidentiality.
  • Trained new administrative staff members in proper procedures and protocols, ensuring consistent quality of service for patients.
  • Provided empathetic support to patients and families while maintaining a professional and organized environment.


Medical Assistant Intern

Reflex Medical Centre
01.2024 - Current
  • Prepared ultrasound examination rooms by disinfecting equipment and arranging contrast supplies and inventory.
  • Handled medical billing software to process invoices and ensure timely payments.
  • Conducted vital signs checks, documenting results for healthcare providers.
  • Safeguarded confidential patient information through strict adherence to HIPAA regulations in all communications and documentation processes.
  • Analytically performed electrocardiograms and attached wireless Holter monitors

Personal Care Assistant

Weston Gardens
01.2024 - 09.2024
  • Provided emotional support and companionship to enhance patient well-being and reduce feelings of isolation.
  • Assisted patient with daily living needs to maintain self-esteem and general wellness.
  • Engaged patient in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Supported patient with mental support and physical activities to accomplish quality of life and sustain needs.
  • Transported patient to and from medical appointments with safety and efficiency.

Education

High School Diploma -

Emery Collegiate Institute
Toronto
01-2024

Skills

  • Organizational growth
  • Critical thinking
  • Professional telephone etiquette
  • HIPAA compliance
  • Electronic health records
  • Patient scheduling proficiency

Timeline

Medical Administrative Secretary

Reflex Medical Centre
01.2024 - Current

Medical Assistant Intern

Reflex Medical Centre
01.2024 - Current

Personal Care Assistant

Weston Gardens
01.2024 - 09.2024

High School Diploma -

Emery Collegiate Institute

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Isaiah Nnamdi Ayinor-Okafor