Kemi Adewole
Edmonton,Canada
Summary
Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers background in customer relations and communication.
Overview
6
6
years of professional experience
Work History
Server
The Canadian Brewhouse
09.2023 - Current
- Upsold high-profit items to enhance sales numbers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
BUSINESS OWNER- NAIL TECHNICIAN
kemidebinails
01.2021 - Current
- Promoted the company through social media and other publicity media to enhance brand awareness
- Conducted client meetings to discern their needs, interests, and motivations
- Adapted business operations for changing demands based on industry and market trends.
RECREATION AND FACILITY INSTRUCTOR
City of Dawson Creek
01.2019 - 01.2023
- Developed a program of practical instruction to meet individual and group needs
- Ensured the safety and security of children through observation and necessary precautions
- Recorded daily activities, progress, and incidents for director and parent review
- Provided cognitive stimulation through conversation, interaction, and responsive relationships.
ADMINISTRATIVE ASSISTANT
South Peace Secondary School
01.2020 - 01.2021
- Facilitated communications between staff, producing error-free correspondence and routing all mail
- Supported meetings by organizing spaces, preparing documentation, and compiling meeting notes
- Managed and updated file systems, ensuring records were easily retrievable
- Maintained office organization for aesthetic appeal and easy access to supplies.
Education
Bachelor of Commerce - Finance
University of Alberta
Edmonton, AB08.2026
Skills
- Proficiency in Microsoft Office Suite
- Adaptability
- Scheduling
- Collaboration
- Data Entry
- Organization
- Conflict Management
- Service Oriented
Websites
Coursework
MOCK BUSINESS MODEL CREATION, MacEwan University, Developed and enhanced a mock business model utilizing a prescribed template as directed by the professor. Integrated comprehensive knowledge acquired throughout the course, such as SWOT analysis, PESTEL chart, Porter's 5 Forces, and how to assess and adjust issues within the company.
Awards and Honours
- University of Alberta Andrew Starzyk Memorial Leadership Scholarship, 09/2021, 04/2022, University of Alberta
- University of Alberta Entrance Leadership Scholarship, 09/2021, 04/2022, University of Alberta
- Honours throughout Highschool
Timeline
Server
The Canadian Brewhouse
09.2023 - Current
BUSINESS OWNER- NAIL TECHNICIAN
kemidebinails
01.2021 - Current
ADMINISTRATIVE ASSISTANT
South Peace Secondary School
01.2020 - 01.2021
RECREATION AND FACILITY INSTRUCTOR
City of Dawson Creek
01.2019 - 01.2023
Bachelor of Commerce - Finance
University of Alberta
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