Kemberley Simmons
Middle Sackville,NS
Summary
Dynamic Special Education Program Assistant at Halifax Regional Center for Education, skilled in implementing individualized education plans and fostering inclusive learning environments. Proficient in assistive technology and emotional regulation support, enhanced student engagement and monitored progress, ensuring tailored strategies for diverse learners. Committed to collaboration and continuous improvement in educational practices.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
39
39
years of professional experience
Work History
Special Education Program Assistant
Halifax Regional Center for Education
10.2004 - 12.2024
- Supported development and implementation of individualized education plans for students with diverse needs.
- Collaborated with teachers to adapt instructional materials and strategies for accessibility.
- Monitored student progress, providing timely feedback to educators and parents regarding performance.
- Assisted in fostering a positive learning environment through behavior management techniques.
- Evaluated program effectiveness, recommending improvements based on student outcomes and feedback.
- Participated in professional development opportunities to stay current on best practices in special education instruction and intervention strategies.
- Supported classroom teachers in the implementation of accommodations for students with disabilities, ensuring equal access to educational opportunities.
- Developed strong relationships with students, families, and staff to create a supportive learning environment for all learners.
- Established rapport with students by demonstrating empathy, understanding, and patience in the face of challenging situations.
- Monitored the effectiveness of instructional strategies and made adjustments as needed to improve student outcomes.
- Supported the inclusion of students with disabilities in general education settings by providing necessary accommodations and modifications.
- Collaborated with special education teachers to develop and implement effective instructional strategies for diverse learners.
- Utilized a variety of assistive technology tools to enhance student access to curriculum materials and support individual learning needs.
- Improved student behavior by employing positive reinforcement techniques and behavior modification plans.
- Contributed to a positive school culture by actively participating in staff meetings, committees, and extracurricular activities as needed.
- Facilitated social skills development by implementing group activities that fostered peer interactions and communication.
- Managed classroom routines efficiently, ensuring smooth transitions between activities and minimizing disruptions.
- Provided one-on-one support for students who required additional assistance during academic tasks or behavioral interventions.
- Assisted teachers in assessing student progress through ongoing data collection and analysis, informing instructional decisions.
- Enhanced student learning by implementing individualized education programs tailored to specific needs.
- Maintained positive attitude and affirmatively communicated with each student.
- Offered student support through special accommodations, extra assistance, and assessments.
- Collaborated with teacher to create customized classroom environment integral to students' needs.
- Monitored student classroom and outdoors activities to promote student safety.
- Supported teacher in development of individual learning strategies.
- Encouraged students to participate in school activities and programs to promote well-roundedness and increase confidence.
- Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
- Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
- Established professional relationships with parents and other teachers to increase rapport and support.
- Alerted instructor to student behavior or issues requiring intervention.
- Created positive and inclusive classroom environment by helping students develop social skills and relationships.
- Helped feeding and daily living skills to support physical and emotional well-being.
- Provided individualized reading, writing and math instruction to support student development.
- Communicated with teachers and other district personnel to assist in evaluating progress and implementing IEP objectives.
- Collaborated with teachers and specialists to assess student progress.
- Liaised one-on-one with learners to provide additional support tailored to specific learning needs.
- Observed students' performance and recorded relevant data to assess progress.
- Worked with students to promote learning and pro-social development.
- Responded to emergency situations to resolve immediate safety concerns or direct appropriate personnel for resolution.
- Supported faculty in implementing behavioral intervention plans to address challenging student behaviors.
- Maintained classroom equipment and work area to promote safe learning environment and meet mandated requirements.
- Observed individuals or groups of students in variety of settings to maintain safe and positive learning environment.
- Delivered efficient instruction by assisting with lesson planning and materials preparation.
- Assisted with communication methods to keep parents informed about child's development and behavioral issues.
- Promoted good study habits and student independence to improve quality of student outcomes.
- Instructed student activities to implement goals for remediation of deficiencies and drive student success.
- Adapted equipment and technology, boosting student engagement and motivation.
Customer Support
Converges
03.2003 - 10.2004
- Provided exceptional customer support during peak periods, helping maintain the highest level of service quality despite increased demand.
- Provided exceptional customer support by addressing client inquiries related to telecommunications systems functionality and performance.
- Delivered high-quality customer support by efficiently managing multiple priorities while maintaining a positive attitude under pressure situations.
- Provided exceptional customer support with professional demeanor, empathy, and active listening skills.
- Collaborated with cross-functional teams to optimize customer support strategies.
- Provided exceptional customer support by addressing client concerns promptly and professionally, fostering long-term client retention.
- Provided exceptional customer support by promptly addressing technical issues and offering comprehensive solutions.
- Collaborated with cross-functional teams to ensure seamless communication and customer support in a timely manner.
- Reduced customer support requests by creating clear, concise, and visually engaging user documentation.
- Provided exceptional customer support, patiently explaining technical issues to non-technical clients while offering solutions tailored to their specific needs.
- Provided exceptional customer support, handling inquiries and complaints professionally and efficiently.
- Served as customer support assistant, fielding technical support concerns and guiding users through proper use of applications.
- Improved end-user experience by providing efficient customer support on various technical issues, resulting in increased satisfaction rates.
- Provided exceptional customer support by addressing concerns promptly and offering tailored solutions to meet specific needs.
- Provided exceptional customer support by effectively resolving inquiries via phone or onsite visits.
- Conducted regular product training sessions for reseller partners, leading to higher levels of product knowledge and better customer support.
- Increased client retention by providing exceptional customer support and addressing technical concerns promptly.
- Provided exceptional customer support, addressing client concerns and providing timely resolutions to technical issues.
- Actively participated in team meetings, offering valuable insights and suggestions to further optimize the customer support process.
- Mentored new hires in mastering company policies, products, and services for optimal customer support.
- Provided exceptional customer support for all digital service inquiries, contributing to high customer retention rates.
- Provided exceptional customer support by addressing inquiries, resolving concerns, and escalating issues when necessary.
- Provided exceptional customer support, addressing questions and concerns with professionalism and empathy.
- Delivered high-quality customer support, addressing concerns professionally and promptly to maintain positive relationships.
- Delivered outstanding customer support, resulting in increased customer retention and loyalty.
- Provided top-notch customer support by addressing inquiries, troubleshooting issues, and escalating complex cases as needed.
- Collaborated with team members to achieve shared goals and provide exceptional customer support.
- Provided mentoring and guidance to new team members for seamless integration into the customer support environment.
- Provided exceptional customer support by promptly addressing inquiries and concerns related to device performance or repair status.
- Provided exceptional customer support by quickly diagnosing and resolving technical issues for a diverse user base.
- Delivered exceptional customer support by troubleshooting and addressing user-reported issues in a professional and timely manner.
- Enhanced client satisfaction by providing exceptional customer support and resolving issues in a timely manner.
- Provided exceptional customer support, maintaining a high level of expertise on all mobile devices and technologies.
- Provided exceptional customer support by utilizing active listening skills and empathy to understand customer needs fully.
- Provided exceptional customer support by efficiently addressing client concerns and technical inquiries.
Senior Caregiver
In Home Senior Care
08.2002 - 10.2003
- Implemented effective communication strategies to address client needs promptly.
- Maintained clean, safe, and well-organized patient environment.
- Offered companionship and kindness to elderly patients.
- Assisted patients with daily living activities, ensuring their safety and wellbeing.
- Assisted in maintaining a clean and safe environment for patients, completing housekeeping tasks as needed.
- Assisted clients with daily living needs to maintain self-esteem and general wellbeing.
- Provided emotional support to patients and families during difficult times, offering a listening ear and empathetic conversation.
- Provided safe mobility support to help patients move around personal and public spaces.
- Developed strong rapport with patients and families, fostering trust and open communication.
- Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
- Enhanced patient comfort by providing compassionate and attentive care.
- Utilized effective communication skills to address any concerns or questions from clients or their family members.
- Managed multiple priorities simultaneously while remaining focused on delivering exceptional quality care.
- Assisted disabled clients to support independence and well-being.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Provided compassionate and patient-focused care to cultivate well-being.
- Assisted with daily living activities, running errands, and household chores.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Entrusted to handle confidential and sensitive situations in professional matter.
Respite Care Worker
Self Employed Services
09.1997 - 06.2002
- Provided compassionate care and support for individuals with disabilities in home settings.
- Assisted clients with daily living activities, promoting independence and well-being.
- Developed individualized care plans in collaboration with families and healthcare professionals.
- Implemented safety protocols to ensure a secure environment for clients during care sessions.
- Coordinated recreational activities that enhanced social interaction and emotional well-being of clients.
- Communicated effectively with families regarding client needs and progress updates.
- Evaluated client satisfaction through regular feedback to improve service delivery and quality of care.
- Assisted residents with basic activities of daily living.
- Designed and implemented various activities to encourage socialization and aid residents in identifying potential.
- Established rapport with new clients quickly by demonstrating empathy, active listening skills, and genuine interest in their wellbeing.
- Managed challenging behaviors or emotional distress in clients by utilizing de-escalation techniques and maintaining a calm demeanor.
- Provided transportation assistance for clients to attend appointments, social outings, and other activities as needed.
- Safeguarded the physical and emotional well-being of clients by promptly addressing any concerns or emergencies that arose during my shifts.
- Adapted to changing client needs by adjusting care plans accordingly, maintaining flexibility and professionalism in response to unforeseen circumstances.
- Implemented behavior management plans for individuals with challenging behaviors, promoting calm and stable care environment.
- Developed strong rapport with clients and families, fostering trust and open communication about care needs and preferences.
- Encouraged positive behavior changes in clients by leveraging motivational techniques and positive reinforcement strategies.
- Entrusted to handle confidential and sensitive situations in professional matter.
National and Nonprofit Advertising Clerk
Fort McMurray Today Newspaper
11.1989 - 09.1991
- Managed advertising inventory for various campaigns, ensuring accuracy and compliance with specifications.
- Coordinated communication between creative teams and clients to align project objectives and timelines.
- Processed orders and prepared advertising materials for distribution using industry-specific software systems.
- Implemented quality control measures to ensure consistency and adherence to brand guidelines across all materials.
- Streamlined advertising processes for increased efficiency and reduced costs.
- Managed multiple advertising projects simultaneously, ensuring timely completion and client satisfaction.
- Designed visually appealing promotional materials, such as brochures, posters, and banners, to support advertising efforts.
- Enhanced brand visibility by creating eye-catching print and digital advertisements.
- Edited and proofread documents for accuracy and completeness.
- Supported staff on special assignments and ad hoc projects.
Short Order Cook
The Chicken Coop
08.1987 - 06.1988
- Prepared and cooked menu items quickly, ensuring quality and presentation standards.
- Managed inventory levels, minimizing waste through effective stock rotation.
- Collaborated with kitchen staff to streamline meal preparation processes for efficiency.
- Trained new cooks on kitchen procedures and safety protocols, fostering skill development.
- Resolved customer complaints regarding meals promptly, enhancing dining experience and retention.
- Kept kitchen up to code for health and safety inspections.
- Maintained a clean and organized kitchen, ensuring compliance with health and safety regulations.
- Demonstrated flexibility in handling multiple orders simultaneously while maintaining attention to detail for each dish prepared.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Enhanced customer satisfaction by preparing high-quality meals in a timely manner.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Prepared food items according to recipe to drive quality and consistency.
- Handled high-pressure situations with grace, keeping up with fast-paced demand during peak hours while maintaining focus on accurate food preparation.
- Adhered to strict recipe guidelines, delivering consistent flavor profiles across all dishes served.
- Collaborated with team members to optimize workflow and improve overall efficiency in the kitchen.
- Contributed to positive workplace environment by fostering strong relationships with co-workers and supporting team efforts toward shared goals.
- Understood cooking techniques and fundamentals to maximize safe food handling.
- Consistently maintained personal hygiene standards as well as the cleanliness of workstations, utensils, and equipment.
- Delivered instructions clearly and respectfully to avoid errors due to miscommunication.
- Managed food costs by carefully monitoring portion control and minimizing waste during meal preparation.
- Worked in fast-paced environment with sense of urgency to serve guests quickly.
- Collaborated closely with team members to manage large orders during high-volume periods, boosting team morale and output.
- Adapted quickly to new kitchen technologies and cooking methods, staying ahead in fast-paced environment.
- Achieved recognition for perfect attendance, demonstrating reliability and commitment to role.
- Kept equipment in optimal condition, conducting regular maintenance tasks to avoid downtime.
- Fostered positive work atmosphere, encouraging open communication and feedback among staff.
- Operated and maintained grills, fryers and other cooking equipment.
- Checked freshness and quality of ingredients.
- Restocked stations and supplies during slower periods between rushes.
- Adhered to strict food safety regulations and hygiene standards.
- Performed daily food preparation tasks by chopping, slicing and dicing various food and ingredients.
- Utilized problem-solving skills to address customer complaints.
- Washed, peeled and seeded fruits and vegetables to prepare for consumption.
- Verified accurate portioning of food items and garnishes.
Head Waitress
Sinopoli Foods
03.1986 - 07.1987
- Supervised daily operations, ensuring high service standards and guest satisfaction.
- Trained and mentored junior staff on menu knowledge and customer service techniques.
- Managed reservations and seating arrangements to optimize dining flow and efficiency.
- Handled guest inquiries and resolved complaints with professionalism and empathy.
- Supervised server staff and simultaneously served personal section of tables.
- Maintained a clean and inviting dining area to enhance overall guest experience at the restaurant.
- Developed strong relationships with regular customers, fostering loyalty to the establishment.
- Greeted new customers, discussed specials, and took drink orders.
- Resolved guest complaints swiftly and professionally, resulting in increased repeat business.
- Upheld high standards of professionalism when dealing with customer issues, supporting serving staff, and waiting on tables.
- .Strengthened teamwork among waitstaff through effective delegation of tasks based on individual strengths.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Managed food resources, memorized orders, and coordinated customer service.
- Monitored inventory levels for tableware, glassware, and flatware, reducing shortages during peak times.
- .Contributed to revenue growth by upselling menu items when appropriate without compromising integrity or guest satisfaction.
- .Increased efficiency of payment processing by implementing best practices for handling cash transactions securely.
- Enhanced dining experience through expert menu knowledge and personalized recommendations.
- Optimized table turnover rates by efficiently managing seating arrangements and anticipating guests'' needs throughout their meal.
- Bussed and reset tables to keep dining room and work areas clean.
- Monitored dining rooms for seating availability as well as service, safety, and well-being of guests.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Checked guests' identification before serving alcoholic beverages.
- Inspected dishes and utensils for cleanliness.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
Education
Transport And Dump Truck Licence -
College of The North Atlantic
Stephenville, NLNo Degree - Bachelor of Arts
St. Mary's University
Halifax, NSNo Degree - American Sign Language
Keyano College
Fort McMurray, AB04-1994
No Degree - Micro Computers
Keyano College
Fort McMurray, AB06-1993
No Degree - Early Childhood Developement
Keyano College
Fort McMurray, AB06-1992
Skills
- Emotional regulation support
- Collaborative teamwork
- Classroom organization
- Literacy intervention
- Sensory integration strategies
- Multicultural sensitivity
- Instructional support
- Motor skills development
- Disability awareness
- Nonverbal communication
- Assistive technology
- Visual scheduling
- Sign language proficiency
- Transition planning
- First aid and CPR
- Adaptive equipment use
- Verbal and written communication
- Decision-making
- Special needs
- Heavy lifting
- Autism and spectrum disorders
- Relationship building skills
- Student supervision
- Feeding assistance
- Teacher assistance
- Lesson plan implementation
- Behavioral plan management
- Conflict resolution
- Social and group settings
- Data collection
- Crisis intervention
- Life skills development
- Mobility assistance
- Progress monitoring
- Peer mentoring
- Student advocacy
- Activity management
- Experienced and proficient with [technology]
- Activities oversight
- Individualized instruction
- Seizure management
- Learning environment management
- IEP implementation
- Safety protocol adherence
- Sensory processing support
- Social development support
- Instructional delivery
- Toileting assistance
- Skill building
- Teamwork and collaboration
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Excellent communication
- Organizational skills
- Active listening
- Adaptability and flexibility
- Creative problem solving
- Student engagement
- Special education curriculum
- Task prioritization
- Self motivation
- Behavioral management
- Interpersonal skills
Languages
English
Native or Bilingual
Work Preference
Work Type
Part TimeLocation Preference
On-SiteRemoteImportant To Me
Work-life balanceFlexible work hoursWork from home optionWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Special Education Program Assistant
Halifax Regional Center for Education
10.2004 - 12.2024
Customer Support
Converges
03.2003 - 10.2004
Senior Caregiver
In Home Senior Care
08.2002 - 10.2003
Respite Care Worker
Self Employed Services
09.1997 - 06.2002
National and Nonprofit Advertising Clerk
Fort McMurray Today Newspaper
11.1989 - 09.1991
Short Order Cook
The Chicken Coop
08.1987 - 06.1988
Head Waitress
Sinopoli Foods
03.1986 - 07.1987
Transport And Dump Truck Licence -
College of The North Atlantic
No Degree - Bachelor of Arts
St. Mary's University
No Degree - American Sign Language
Keyano College
No Degree - Micro Computers
Keyano College
No Degree - Early Childhood Developement
Keyano College
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