Summary
Overview
Work History
Education
Skills
Timeline
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KEM AUGUSTUS

Toronto,ON

Summary

Motivated individual with over seven years of customer service experience both in corporate offices and retail environments. Looking to obtain a full time position. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.

Overview

8
8
years of professional experience

Work History

Receptionist & Office Agent

Desjardins Capital Markets
01.2018 - 12.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Restocked supplies and submitted purchase orders to maintain stock levels.

Move Coordinator

Cushman & Wakefield
06.2019 - 04.2020
  • Worked closely with personnel, customers, and contractors to resolve problems.
  • Motivated workers to exceptional performance through implementation of new strategies.
  • Managed labor assignments and equipment allocations and met transportation, operations and production goals.
  • Maintained safe work environment and confirmed current compliance with OSHA and other governmental regulations.

Office Agent, Mailroom Attendant and Reception Support

Novitex
01.2017 - 01.2018
  • Providing coverage in various support roles (as noted above) based on the specific needs of the Accounts that Novitex serviced
  • Customers I supported: Korn Ferry, TELUS and Desjardins
  • In these positions I gained a lot of experience working in a fast paced environment and learned how to work under pressure while still being sure to meet deadlines and provide excellent customer service
  • After working on my initial contract with Desjardins, they offered me a direct salaried position on their team.

Early Childhood Education Assistant, School Program

YMCA
01.2016 - 01.2017
  • Participate in the development of weekly activity programming
  • Work to ensure a fun and safe classroom and play environment for the children at all times
  • Providing discipline as required and developing strategies to deal with more challenging behavioral problems
  • Discuss the programs daily events and the child’s daily progress with parents
  • Engaging with the children and having fun

Education

White Oaks Secondary School
Oakville, ON
2015

Skills

  • KEY STRENGTHS INCLUDE:
  • Strong communication and social skills
  • Excellent customer service skills and a team player
  • Mature and responsible attitude towards work
  • Friendly, accountable, honest and enthusiastic
  • Computer/Technical Skills
  • Familiarity with various POS systems
  • Working knowledge of standard MS Office Products - Basic Word, PowerPoint, Excel

Timeline

Move Coordinator

Cushman & Wakefield
06.2019 - 04.2020

Receptionist & Office Agent

Desjardins Capital Markets
01.2018 - 12.2023

Office Agent, Mailroom Attendant and Reception Support

Novitex
01.2017 - 01.2018

Early Childhood Education Assistant, School Program

YMCA
01.2016 - 01.2017

White Oaks Secondary School

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KEM AUGUSTUS