Work Type
Full TimeLocation Preference
On-SiteLocation: OTTAWA, ONEmbrun, ON
Open to relocation: No
Kely Bocicot
OTTAWA,ON
Work Preference
Summary
Experienced bus operator with a strong record of defensive driving, passenger assistance, and vehicle inspection. Skilled in route planning, traffic laws, and calm service under pressure.
Reliable transportation professional with over 10 years of experience operating passenger buses and rideshare vehicles. Skilled in route navigation, mechanical troubleshooting, and safety-focused service. Known for calm conflict handling, clear communication with dispatch, and consistent schedule adherence.
Overview
2
2
Languages
11
11
years of professional experience
Work History
Professional Bus Operator
Washington Transportation Inc
06.2017 - 01.2026
- Operated passenger buses safely across assigned routes, maintaining schedule adherence and service consistency.
- Performed pre-trip and post-trip inspections, reporting mechanical issues and safety concerns promptly.
- Assisted passengers with boarding, accessibility needs, and fare procedures in compliance with transit policies.
- Communicated route delays, incidents, and service changes to dispatch using radio and transit procedures.
- Enforced onboard safety rules, de-escalating conflicts and responding calmly to passenger concerns.
- Documented incidents, route observations, and vehicle defects accurately for supervisor review and corrective action.
- Mentored newer operators on route familiarity, customer service standards, and safe driving practices.
- Ensured passenger safety with thorough pre-trip vehicle inspections and adherence to traffic regulations.
- Navigated complex routes confidently using GPS technology or printed maps when necessary for optimal routing decisions.
- Provided exceptional customer service to passengers, addressing inquiries, and resolving concerns in a timely and professional manner.
- Handled emergency situations calmly and efficiently while prioritizing passenger well-being above all else.
Uber/Lyft Driver
Uber and Lyft Technologies
06.2015 - 01.2026
- Navigated passengers safely using GPS and route optimization tools.
- Maintained vehicle cleanliness, readiness, and compliance with ride standards.
- Delivered courteous pickup and dropoff experiences across varied trip conditions.
- Monitored app requests, accepted rides, and managed trip details accurately.
- Resolved passenger concerns calmly while maintaining service quality and professionalism.
- Inspected vehicle systems regularly to support safe, reliable operations.
Education
High School Diploma -
Nelson Mandela College
Port Au Prince Haiti06-1992
No Degree - Accounting
Asworth College
Georgia USACom Trainningmercial Driver's License - Driving School
Broward County School Board
Fort Lauderdale Florida04-2005
Police Training And Skills - Police Trainning
Haitian National Police Acadcemy
Petion Ville Haiti04-1996
Accounting Diploma -
New Horizon Training School
Port Au Prince Haiti06-1992
Skills
- Defensive driving
- Passenger assistance
- Vehicle inspection
- Route navigation
- Route planning
- Mechanical troubleshooting
- Traffic laws
Languages
French
Native or Bilingual
English
Professional Working
Timeline
Professional Bus Operator
Washington Transportation Inc
06.2017 - 01.2026
Uber/Lyft Driver
Uber and Lyft Technologies
06.2015 - 01.2026
No Degree - Accounting
Asworth College
High School Diploma -
Nelson Mandela College
Com Trainningmercial Driver's License - Driving School
Broward County School Board
Police Training And Skills - Police Trainning
Haitian National Police Acadcemy
Accounting Diploma -
New Horizon Training School