Kely Amaral
Hamilton,Ontario
Summary
I am a Healthcare professional with proven track record in personal support and housekeeping roles. Known for delivering compassionate care and efficiently managing daily tasks. Strong focus on team collaboration and adaptability to meet changing needs, ensuring reliable support and consistent results.
Overview
9
9
years of professional experience
Work History
Houskeeper
Hamilton Continuing Care
12.2018 - Current
- Performed daily neighborhood cleaning following policies and procedures for standard and deep cleaning.
- Cleaned and stocked resident rooms, replacing used towels and linens, mopping floors making beds, restocking bathroom items.
- Collaborated with other departments to provide timely and personalized services for our residents.
- Followed all IPAC protocols.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Personal Support Worker
Hamilton Continuing Care
12.2018 - Current
- Assisted residents in maintaining personal hygiene through bathing, grooming, and dressing, while promoting independence and well being.
- Daily documentation in Point Click Care to monitor progress, and concerns, contributing to effective communication among all care team members.
- Assisted residents with meals and monitored intake to help patients achieve nutritional objectives.
- Provided compassionate and attentive personal care, recognizing individual needs.
- Recognized and reported abnormalities or changes in residents' health status to the charge nurse.
- Facilitated lifts , transfers and repositioning.
- Promoted continuity of care by communicating effectively with other Personal Support Workers during shift changes or handoffs.
- Developed trust-based relationships with residents, getting to know them through active listening and empathetic communication skills.
Cashier
Freshco Grocery Store
01.2016 - 01.2018
Education
Personal Support Worker Certificate Training -
Central Health Institute
Hamilton, ON01.2018
Skills
- Able to provide personalized care based on the needs of the physical and cognitive health needs of the individual as per the care plan
- Extremely likeable, strong team play with good self-motivation
- Responds appropriately and calmly in high pressure situations
- Excellent time management and duty prioritization
- Customer service * Teamwork
Languages
Spanish
Native or Bilingual
Portuguese
Native or Bilingual
Timeline
Houskeeper
Hamilton Continuing Care
12.2018 - Current
Personal Support Worker
Hamilton Continuing Care
12.2018 - Current
Cashier
Freshco Grocery Store
01.2016 - 01.2018
Personal Support Worker Certificate Training -
Central Health Institute
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