Kelvyn B. Guzman
Calgary,Alberta
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Recent graduate with excellent research, technical and problem-solving skills. Detail-oriented and able to learn new concepts quickly. Flexible hard worker ready to learn and contribute to team success.
Overview
7
7
years of professional experience
Work History
Flight Attendant
Flair Airlines
Calgary, AB
02.2023 - Current
- Provided safety instructions to passengers prior to takeoff and landing.
- Assisted passengers with stowing carry-on luggage in overhead compartments.
- Verified boarding passes and passports for all passengers.
- Greeted passengers, answered questions, and directed them to their seats.
- Delivered onboard customer service including food and beverage service.
- Monitored cabin environment throughout flight, checking seatbelts and ensuring passenger comfort.
- Responded to medical emergencies as needed during flights.
Security Officer
MacCon Public Safety
Calgary, AB
05.2022 - 12.2022
- Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
- Assisted with crowd control during large events held at the facility.
- Guarded restricted areas to prevent unauthorized entry.
- Patrolled assigned areas on foot or in vehicle, ensuring public safety and enforcing laws.
- Monitored CCTV surveillance systems, responding to suspicious activities and providing assistance when necessary.
Security Guard
Gardaworld
Montreal, QC
03.2020 - 04.2022
- Conducted daily security patrols of assigned areas.
- Enforced safety regulations and monitored access control points.
- Investigated suspicious activity and reported findings to management.
- Responded to alarms, emergencies, and disturbances.
- Provided customer service assistance to staff and visitors in a professional manner.
Cashier
McDonald's
Montreal, Quebec
07.2016 - 03.2019
- Greeted customers and answered their questions about the store's products and services.
- Operated cash register efficiently and accurately, and processed payments by cash, check, credit card, gift card, or automatic debit.
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Adhered to food safety standards when storing and preparing foods.
Education
Flight Attendant Diploma -
Flair Airlines
Edmonton, AB03.2023
Security Diploma -
Gardaworld
Montreal, QC02.2020
High School Diploma -
École Secondaire Eulalie-Durocher
Montréal, QC06.2019
Associate of Commerce And Business Administration - Business Administration
Vanier College
Saint-Laurent, QCSkills
- First Aid
- FAA Regulations
- Customer Service
- Emergency Response
- Flight Safety
- Public Interaction
- Excellent Communication
- Self-Motivated
- Leadership
- Customer Relations
Languages
English
Native/ Bilingual
French
Native/ Bilingual
Spanish
Professional
Timeline
Flight Attendant
Flair Airlines
02.2023 - Current
Security Officer
MacCon Public Safety
05.2022 - 12.2022
Security Guard
Gardaworld
03.2020 - 04.2022
Cashier
McDonald's
07.2016 - 03.2019
Flight Attendant Diploma -
Flair Airlines
Security Diploma -
Gardaworld
High School Diploma -
École Secondaire Eulalie-Durocher
Associate of Commerce And Business Administration - Business Administration
Vanier College
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