Kelvis Mats
Etobicoke,ON
Summary
Dedicated Grocery Clerk from Bruno's Fine Foods, adept in customer service and store maintenance, enhanced customer satisfaction through meticulous attention to detail and effective teamwork. Fluent in Albanian, I significantly contributed to store operations, focusing on maintaining pristine conditions and optimizing product displays for better accessibility and sales. Developed strong interpersonal and organizational skills in fast-paced retail environment. Capable of managing inventory, handling cash transactions, and providing exceptional customer service. Looking to transition into new field where these skills can contribute to team's success.
Overview
3
3
years of professional experience
Work History
Grocery Clerk
Bruno's Fine Foods
04.2022 - 10.2024
- Stocked shelves and organized merchandise displays for easy retrieval.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
- Pleasantly greeted customers and provided prompt and courteous service.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Collaborated with team members to meet daily objectives and maintain smooth store operations.
- Enhanced store cleanliness through diligent maintenance of aisles, shelves, and display areas.
- Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
- Removed trash, swept, and mopped floors for professional appearance.
Education
High School Diploma -
Etobicoke Collegiate Institute
06-2025
Skills
- Customer Service
- Attention to Detail
- Teamwork and Collaboration
- Excellent Communication
- Punctual and Reliable
- Product stocking
- Assisting customers
- Customer service-focused
- Workplace Safety
- Flexible Schedule
- Heavy Lifting
- Team contribution
- Cleaning skills
- Shelf organizing
- Removing defective products
- Maintaining displays
- Store Cleaning
- Bilingual in Albanian
Languages
English
Native or Bilingual
Albanian
Native or Bilingual
Timeline
Grocery Clerk
Bruno's Fine Foods
04.2022 - 10.2024
High School Diploma -
Etobicoke Collegiate Institute
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