Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Waitress
Kelvin C.  Victor

Kelvin C. Victor

Whitby,ON

Summary

I am adept at handling high pressure situations and possess strong communication skills, which I believe will facilitate a smooth transition and allow me to thrive in this environment.

I am an energetic and passionate professional with a passion for people and service, I would like to hold a challenging position in a professional environment that recognizes hard work where my abilities, potentials and persistent productivity will be fully utilized for my personal and the organizations advancement.

Efficient Front Desk Receptionist known for productivity and ability to complete tasks swiftly. Possess specialized skills in customer service, data entry, and appointment scheduling. Excel in communication, problem-solving, and multitasking, ensuring smooth operation of front desk activities.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Front Desk Receptionist

Ellipse Hotel
Scarborough, Progress Ave Ontario
01.2024 - Current
  • Handling Reservations
  • Managing Check-In/Check-Out
  • Processing Payments
  • Managing Guest Requests
  • Providing Customer Service
  • Generating Reports
  • Communicating with Other Departments
  • Documenting Guest-Related Activities

Host, Server, Bartender, Pre shift

The Local Café and Restaurant
01.2024 - 08.2024
  • Greeted and seated guests, ensuring exceptional service
  • Prepared and served drinks, cocktails and wines
  • Manage cash transaction and balanced the register
  • Coordinated with staff to maintain smooth operations
  • Ensured cleanliness and adherence to safety standard

Customer service representative

Red Lobster Canada
03.2022 - 12.2023
  • Welcome customers and offer menu recommendation
  • Took orders and communicate to the kitchen staff
  • Ensured cleanings in the dining area and assisted with opening and closing duties
  • Operated the POS system handled cash and credit card transaction's Service food and beverage promptly accurately

Education

Science -

Mind builder's High School
01.2017

Hospitality-Hotel Operation Management -

Centennial College

Skills

  • Strong problem-solving
  • Attention to details
  • Interpersonal Skills
  • Communication
  • Collaboration
  • Leadership
  • Critical thinking
  • File Organization
  • Customer Service
  • Office Organization
  • Appointment confirmation
  • Inventory Control
  • Email and telephone decorum

Certification

  • Smart Serve
  • Food Handler
  • LinkedIn Phone-Based Customer
  • Fast-Aid CPR Level C
  • Wine 101 for server by Typsy
  • WHMIS Certificate

Additional Information

I am adept at handling high pressure situations and possess strong communication skills, which I believe will facilitate a smooth transition and allow me to thrive in this environment.

Timeline

Front Desk Receptionist

Ellipse Hotel
01.2024 - Current

Host, Server, Bartender, Pre shift

The Local Café and Restaurant
01.2024 - 08.2024

Customer service representative

Red Lobster Canada
03.2022 - 12.2023

Science -

Mind builder's High School

Hospitality-Hotel Operation Management -

Centennial College
Kelvin C. Victor