Summary
Overview
Work History
Education
Skills
LANGUAGE
Timeline
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Kelvin Samuel

Montreal,Canada

Summary

Personable and solution-driven, committed to providing exceptional customer service and fostering positive client relationships. Adept in conflict resolution and equipped with strong communication skills, ensuring customer satisfaction and loyalty. Dedicated to driving impactful improvements in customer service operations and team performance.

Overview

12
12
years of professional experience

Work History

Dishwasher

Poutineville
08.2024 - Current
  • Operated industrial dishwashers to clean plates, glasses, silverware and cooking utensils
  • Restocked clean washcloths, paper towels, sponges and other cleaning supplies
  • Stocked service areas with clean plates, bowls, cups and other items as needed
  • Assisted in cutting fruits and vegetables
  • Closed restaurant following closing procedures such as putting up chairs, sweeps and mopping
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Followed supervisor instructions to complete tasks on time.

Store Associate

Dollarama
10.2020 - 12.2022
  • Replenished items to maintain stock availability
  • Removed outdated products from shelves in accordance with company policy
  • Collected payments and provided accurate change
  • Answered customer questions and provided store information
  • Balanced daily transactions on a computerized point of sale system
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.

Warehouse Associate

UPS
01.2016 - 10.2021
  • Loaded cargo on transportation devices and attached affixing tools to achieve safe transportation
  • Inspected damaged goods prior to disposal or return to vendor
  • Loaded and unloaded trucks with hand-trucks and pallet jacks
  • Place packages onto conveyor belts

Janitor

Carre Benoit Apartments
12.2012 - 09.2015
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
  • Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
  • Kept building spaces premises clean inside and outside.
  • Supported waste management efforts by collecting trash, recycling materials, and disposing of them properly.
  • Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
  • Completed snow removal tasks on time, ensuring accessibility during winter months.
  • Maintained clean and safe environments for clients by regularly salting icy areas.
  • Improved tenant satisfaction by promptly addressing maintenance requests and resolving issues efficiently.
  • Maintained compliance with local regulations, ensuring all properties met safety standards and housing codes.

Education

École Saint Laurent
01.2013

Skills

  • Warehouse Experience
  • Dishwashing Operations
  • Customer Service
  • Food preparation
  • Team Collaboration
  • Time Management
  • Effective Communication
  • Customer service-focused
  • Cleaning expertise
  • Plumbing repairs
  • Equipment maintenance
  • Excellent communication skills

LANGUAGE

French
English

Timeline

Dishwasher

Poutineville
08.2024 - Current

Store Associate

Dollarama
10.2020 - 12.2022

Warehouse Associate

UPS
01.2016 - 10.2021

Janitor

Carre Benoit Apartments
12.2012 - 09.2015

École Saint Laurent

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Kelvin Samuel