Solutions oriented professional with proven performance in management, leadership and communication. Detail oriented in problem solving and planning. Ready to make an immediate contribution to the organization.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Shipper and Receiver
Coca-Cola Canada
09.2022 - Current
Completed daily cycle counts and assisted with monthly audits
Received incoming shipments, compared contents against associated records and transmitted to proper department.
Analyzed data to prepare reports and identify process improvements
Used pallet jacks and dollies to load and unloaded goods from trucks and containers
Compared shipping orders and invoices against contents received to verify accuracy
Reviewed order data to verify transactions and shipping dates.
Kept work areas clean, safe, and organized
Inspected merchandise and sent damaged pieces for repair before shipment
Store Supervisor
Bedsheets Express
12.2018 - 07.2022
Organized shift meetings to communicate and resolve issues for night operations.
Maintained customer satisfaction by 80% with quick and professional handling of product returns.
Answered questions about store policies and addressed customer concerns.
Worked with store management to implement company safety programs and awareness, reducing workers' compensation costs.
Implemented loss prevention by preventing losses due to theft or other types of shrinkage.
Boosted sales by effectively cultivating customer rapport and delivering superior customer service by 65%.
Arranged and organized staff work schedules to guarantee proper coverage for peak business hours.
Oversaw financial operations by monitoring expenses and reconciling bank statements.
Supervised daily operations by directing customer service, inventory and sales operations.
Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
Supervisor of Operations
Dangote Cement
09.2012 - 12.2013
Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
Devised processes to boost long-term business success and increase profit levels.
Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
Identified and resolved unauthorized, unsafe or ineffective practices.
Reviewed shift reports to understand current numbers and trends.
Collaborated with process owners to refine procedures, devise best practices and correct quality audit findings.
Directed initiatives to achieve regulatory compliance, foster good manufacturing practices and meet component quality standards.
Prepared annual budgets with controls to prevent overages
Reduced process bottlenecks by 63% by training and coaching employees on practices, procedures and performance strategies
Inventory Officer
Emu Bakery
11.2011 - 09.2012
Performed scheduled inventory counts and supply audits.
Coordinated inventory, stocking, and ordering.
Participated in decision making process regarding purchases and production schedule.
Ensured that production has just enough ingredients and raw material to operate
Reviewed inventory levels against sales forecasts and production schedule on weekly basis
Updated raw material data base, including prices and specifications.
Kept documentation and records accurate and up to date with latest data to prevent errors in processing or delivery.
Posted all inventory transfers and movements in our inventory system.
Handled day-to-day shipping and receiving overseeing more than 300 packages per day
Education
Post Graduate Certificate - Global Business Management
Georgian College of Applied Arts And Technology
04.2024
Bachelor of Arts - History And International Studies
University of Benin
10.2018
Skills
Risk Assessment
Product and Service Sales
Financial Planning
Quality Control
Managing Operations and Efficiency
Employee Coaching and Motivation
Project Management
Finance and Accounting Operations
Sales Experience
Portfolio Management
Client Relationship Management
Sales Development
Team Collaboration
Inventory Tracking
Product Packaging
Shipping Coordination
Accomplishments
Advanced knowledge of Capsim Simulation.
Resolved product issue through consumer testing.
Used Microsoft excel to develop inventory tracking spreadsheets.
Good knowledge of microsoft office suites
Supervised team of 10 staff members.
Achieved good results by completing inventory with accuracy and efficiency.
Consistently maintained high customer satisfaction ratings.
Developed relationships with 90% new clients and typically exceeded sales goals by 20%.
Recognized as Employee of the month for outstanding performance and team contributions.
Certification
WHIMS Training- Coca-Cola Canada, March 2023
Investment Funds of Canada - Canada Security Institute February, 2023
Certificate of Transportation of Dangerous Goods-Coca-Cola February, 2023
Certificate of Rider Operation Training - Coca-Cola Canada September, 2022
Fundamentals of Digital Marketing - Google November, 2021
Web development and Design- Joshua Computer World December, 2013
Timeline
Shipper and Receiver
Coca-Cola Canada
09.2022 - Current
Store Supervisor
Bedsheets Express
12.2018 - 07.2022
Supervisor of Operations
Dangote Cement
09.2012 - 12.2013
Inventory Officer
Emu Bakery
11.2011 - 09.2012
Post Graduate Certificate - Global Business Management
Georgian College of Applied Arts And Technology
Bachelor of Arts - History And International Studies