Kelvin Omorogieva
Vaughan,ON
Summary
Proven professional with a strong work ethic and excellent communication skills, honed through experiences at Canada's Wonderland and CEF Ontario. Specializes in guest services and safety awareness, consistently delivering exceptional customer service and maintaining a safe environment. Demonstrates a keen attention to detail and a talent for multitasking, achieving significant improvements in customer satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Ride Operator
Canada's Wonderland
02.2025 - Current
- Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
- Adapted quickly to new ride assignments, learning proper operation techniques efficiently to minimize downtime between shifts.
- Enhanced rider experience by enforcing safety procedures and providing clear instructions.
- Collaborated with team members to maintain a clean, organized, and safe ride area for guests.
Attendant Usher Escort
Canada's Wonderland
11.2024 - 01.2025
- Resolved customer complaints in a timely manner, demonstrating professionalism and empathy.
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Executed daily tasks such as restocking supplies, processing payments, and assisting customers with questions or concerns.
- Provided exceptional customer service by promptly addressing guest needs and requests.
Attendant Usher
Canada's Wonderland
09.2024 - 11.2024
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Resolved customer complaints in a timely manner, demonstrating professionalism and empathy.
- Provided exceptional customer service by promptly addressing guest needs and requests.
- Executed daily tasks such as restocking supplies, processing payments, and assisting customers with questions or concerns.
- Maintained a clean and safe environment for guests through regular inspection and cleaning tasks.
Camp Counselor
CEF Ontario
03.2023 - 08.2024
- Encouraged team building to increase camaraderie, trust and rapport.
- Worked with children of varying age, interest, skill, and developmental levels.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
- Implemented rules and regulations to enforce discipline and compliance.
Education
No Degree -
Holy Cross Catholic Academy
06-2026
Skills
- Supply restocking
- Security procedures
- Cleaning procedures
- Strong work ethic
- Safety awareness
- Tool management
- Safety
- Excellent communication
- Attention to detail
- Guest services
- Multitasking
- Time management
- Team player attitude
- Customer service
- Patience and composure
Languages
English
Native or Bilingual
French
Limited Working
Athlete
As an athlete, I have developed strong teamwork and leadership skills through my participation in various sports. I am a dedicated member of the school soccer and basketball teams, where I practice regularly and embrace every opportunity to improve my skills. My commitment to athletics has taught me the importance of discipline, perseverance, and sportsmanship. I strive to support my teammates and contribute positively to our goals, both on and off the field. Being an athlete has not only built my confidence but has also helped me maintain a healthy and active lifestyle.
Certification
- First Aid Certification
- CPR/AED Certification
Timeline
Ride Operator
Canada's Wonderland
02.2025 - Current
Attendant Usher Escort
Canada's Wonderland
11.2024 - 01.2025
Attendant Usher
Canada's Wonderland
09.2024 - 11.2024
Camp Counselor
CEF Ontario
03.2023 - 08.2024
- First Aid Certification
- CPR/AED Certification
No Degree -
Holy Cross Catholic Academy
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