KELVIN NWEKE

• Manage the importation and distribution of hair products from China to Lagos for my Instagram-based storefront, @jennie_carex.

• Engage and expand a dedicated Instagram following, driving direct sales and fostering strong customer relationships.

• Lead a dynamic, commission-based sales team in the efficient handling and dispatch of customer orders, enhancing service excellence.

• Performed regular patrols to maintain security and safeguard premises.
• Monitored CCTV feeds and alarm systems to ensure the security of the premises.
• Responded quickly to emergency situations to assess and deflect issues.

• Loaded, unloaded, and moved material to and from storage and production areas.
• Consistently lifted materials weighing as much as [Number] pounds.
• Maintained clean workspaces by enforcing strict housekeeping guidelines for storage area, dock bays, and equipment zones.

• Assisted with special events and programs.
• Maintained clean, neat, and operational facilities to serve program needs.
• Supported engaging, fun, and smooth-running events by helping with organization and planning.

• Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
• Processed transactions accurately while maintaining a high level of customer service.
• Increased sales by building strong customer relationships and providing excellent service.

AVAILABLE DAYS FOR WORK

• Tuesday, Friday, Saturday and Sunday