Kelvin Nakato
Barrie,ON
Summary
I am a graduate of higher learning with a Master’s Degree in Public Administration from Uganda Management Institute and a university graduate with an honorary bachelor’s degree in Arts from Makerere University where I with a vast knowledge in Public Relations, Business Administration, Human Resource Management, Project Planning and Management, Entrepreneurial skills and Financial Management. Due to my change in working atmosphere, my career demands a boost of ambition which implies my current pursuit of a new Profession as a Personal Support Worker, which Certificate I am currently chasing at Trident College, Barrie. I am a Zealous Administrator with a passion in creating positive experiences for every interpersonal interaction. It is my mission to elevate customer experiences by exceeding their expectations and drive business success. Excited to connect with like-minded professionals and explore opportunities to keep learning and contribute my skills and passion for management and administration.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Cleaner
HONEYPOT CANNABIS DISPENSARY
- October 2023
- Swept, Mopped, Washed and Polished floors, walls and mirrors
- Dusted display racks and departmental area rugs
- Picked up debris and emptied trash containers
- Cleaned and disinfected washrooms.
Front Desk Attendant
SIMPLY FIT HEALTH CLUB
11.2023
- Answered phone inquiries and provided client services
- Scheduled appointments and sessions for new and existing clients
- Processed payments and maintained accurate records of plans
- Reviewed CCTV to Contact Clients regarding outstanding Camera Recorded Activities
- Assisted with membership sales and renewals
Administrative Assistant
THE NORMANDY COMPANY
11.2018 - 07.2023
- Advertised available contracts through Newspapers and Website
- Assessed applicants and selected best options for contracts considering contractor preferences
- Collaborated with supervisors and HR to fill positions for advertised existing contracts
- Prepared and submitted Embassy Paperwork for Applicants
- Provided effective and efficient communication and clerical support to applicants, candidates and agency staff to ensure effective operations
- Processed and made medical fees payments for Applicants' Medical Exams.
Customer Service Officer
DIAMOND TRUST BANK
05.2016 - 07.2017
- Maintaining customer service standards
- Acquiring customers and maintaining a good relationship with the existing ones
- Prime interface between the customer and the bank
- Managing front desk office operations
- Receiving and making calls within and outside the bank
- Active participation in branch sales strategy to execute branch action plans to meet the target
- Resolving customer queries and inquiries.
Intern Receptionist / Secretary
NATIONAL DRUG AUTHORITY
06.2014 - 12.2014
- Organizing the registration book for the department staff's daily arrivals and departure
- Answer reception desk telephone and direct calls to the supervisor
- Coordinating seminars, workshops and symposiums for departmental staff and regulatory agencies
- Maintaining effective reception to clients
- Receive, sort and distribute office documents to the supervisor.
Education
Certificate in Medical Pharmacology - undefined
Certificate in SafeCheck Advanced Food Safety Certification Program. SafeCheck Food Safety - Canadian Good Safety Group - undefined
Certificate in CPI Nonviolent Crisis Intervention Training. - undefined
Certificate in Safe Management Group’s Crisis Intervention Training. - undefined
Master’s Degree - Public Administration
2023
Bachelor’s Degree of Arts - Arts
2015
Uganda Advanced Level Certificate (UACE - undefined
2011
Uganda Certificate of Education - undefined
2009
undefined
2005
Skills
- Communication, Time Management, Computer literacy, Detail-Oriented, Adaptability, Strong Organizational Skills, Reliability, Teamwork, Problem-Solving, Microsoft Office
Certification
Nexim HealthCare Consultants Inc
January 2024:
Certificate in Worker Health and Safety Awareness in 4 Steps.
Ministry of Labour, Training and Skills Development
January 2024:
Certificate in Workplace Hazardous Materials Information System (WHMIS)
AixSafety.Com
November 2023:
Adult/Child/Infant CPR, First Aid & AED.
NEWLIFE CPR Online Training Centre
August 2019:
Leadership, Political Education and Military Science Cadreship Course.
Office of the President Leadership
March 2012:
Certificate in Computer Application Skills (CAS)
Makerere University Training Consultants
Timeline
Front Desk Attendant - SIMPLY FIT HEALTH CLUB
11.2023
Administrative Assistant - THE NORMANDY COMPANY
11.2018 - 07.2023
Customer Service Officer - DIAMOND TRUST BANK
05.2016 - 07.2017
Intern Receptionist / Secretary - NATIONAL DRUG AUTHORITY
06.2014 - 12.2014
Cleaner - HONEYPOT CANNABIS DISPENSARY
Makerere University - Certificate in Medical Pharmacology,
- Certificate in SafeCheck Advanced Food Safety Certification Program.
SafeCheck Food Safety - Canadian Good Safety Group,
HealthCare Consultants Inc - Certificate in CPI Nonviolent Crisis Intervention Training.,
- Certificate in Safe Management Group’s Crisis Intervention Training.,
Uganda Management Institute - Master’s Degree, Public Administration
Makerere University - Bachelor’s Degree of Arts, Arts
Namagabi Secondary School - Uganda Advanced Level Certificate (UACE,
UCE) - Kibibi Secondary School - Uganda Certificate of Education,
Kitante Primary School - ,
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