Results-oriented professional with extensive experience in operational support and staff mentoring. Known for dependable punctuality and effective communication, driving team performance to elevate guest satisfaction in hospitality settings.
Work History
Houseman
2 Years 8 Months
Fairfield Inn Marriott | 11.2023 - Current
Maintained cleanliness and organization of guest areas to ensure positive experiences.
Assisted in laundry operations, ensuring timely availability of clean linens for guests.
Supported front desk staff by promptly responding to guest requests and inquiries.
Replenished supplies in common areas, enhancing overall guest comfort and satisfaction.
Shop Supervisor
7 Years 8 Months
Graffiti Shield | 03.2016 - 11.2023
Supervised daily shop operations, ensuring adherence to safety protocols and quality standards.
Trained and mentored staff on operational procedures and equipment
Oversaw daily operations, ensuring that all tasks were completed accurately and on time.
Checked incoming orders and organized new stock.
Deli Associate
1 Year 4 Months
Sams Club | 11.2014 - 03.2016
Operated slicing and packaging equipment for deli meats and cheeses.
Maintained cleanliness and organization of deli display cases and work areas.
Collaborated with team members to ensure efficient service during peak hours.
Overnight Stocker
2 Years 1 Month
Walmart | 09.2012 - 10.2014
Organized and stocked merchandise to optimize store layout and product accessibility.
Collaborated with team members to maintain inventory accuracy and minimize stock discrepancies.
Implemented efficient stocking techniques to enhance workflow and reduce restocking time.
Cashier
1 Year 10 Months
Sams Club | 05.2010 - 03.2012
Processed customer transactions efficiently using point-of-sale systems.
Provided exceptional customer service, resolving inquiries and enhancing shopping experience.
Maintained accurate cash drawer, ensuring compliance with company policies.
Supervisor
2 Years 4 Months
Rite Aid | 09.2007 - 01.2010
Oversaw daily store operations, ensuring compliance with company policies and procedures.
Implemented inventory management strategies to optimize stock levels and reduce waste.
Enhanced team performance by conducting regular performance evaluations and feedback sessions.