Summary
Overview
Work History
Education
Skills
Languages
Timeline
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KELVIN EWELIKE

Scarborough,ON

Summary

Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue and profit goals.

Overview

7
7
years of professional experience

Work History

Sales Representative

Abstract Management
05.2023 - Current
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Developed and delivered engaging sales presentations to convey product benefits.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Developed and implemented marketing plans to increase brand awareness and drive sales.
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.

Sales Supervisor

KHAN’S RICE
08.2018 - 09.2020
  • Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Effectively coached team members to reach weekly and monthly sales goals.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Promoted exceptional customer service by engaging clients on the sales floor.
  • Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.

Customer Service Assistant

ALADDIN DIGITAL BANK
03.2017 - 02.2018
  • Answered customer questions about product availability.
  • Managed incoming calls each day with utmost professionalism and knowledgeable service.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals.
  • Collaborated with other departments to guarantee customer satisfaction.
  • Communicated with suppliers to maintain updated information regarding the status of current orders.
  • Gathered and verified data from customers to promote marketing initiatives.
  • Conducted client and market surveys to identify areas of improvement.
  • Responded to customer calls and emails to answer questions about products and services.
  • Maintained clean and organized work environment to maintain customer safety.
  • Current

Education

Post Grad Diploma - Marketing Management

Centennial College
Toronto, ON
06.2024

Bachelor of Science - Marketing

Mcpherson University
Ogun State. Nigeria
11.2021

Skills

  • Post-Sales Support
  • Promotional Planning
  • Product Merchandising
  • Customer service and Rapport
  • Productivity and Time Management
  • Team Player
  • Supervising skills
  • Sales Expertise

Languages

English
Elementary

Timeline

Sales Representative

Abstract Management
05.2023 - Current

Sales Supervisor

KHAN’S RICE
08.2018 - 09.2020

Customer Service Assistant

ALADDIN DIGITAL BANK
03.2017 - 02.2018

Post Grad Diploma - Marketing Management

Centennial College

Bachelor of Science - Marketing

Mcpherson University

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KELVIN EWELIKE