Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Kelvin Cabasug

Calgary,AB

Summary

Knowledgeable Food Service Supervisor keeps teams working smoothly and efficiently. Proficient in team leadership, schedule management and inventory coordination. Proven history of innovative management and detail-oriented work. Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

12
12
years of professional experience
1
1
Certificate

Work History

Food Service Supervisor

Second Cup Coffee
01.2021 - 04.2023
  • Maintained health and food safety standards at all stages, from storage through delivery.
  • Kept guest and work areas clean, organized and sanitized per established standards.
  • Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
  • Monitored food quality and service levels to maximize kitchen and dining area performance.
  • Established and managed team schedules and shift assignments.
  • Ordered new supplies and food to maintain service levels.
  • Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.

Barista Manager

WaFull Cafe
10.2019 - 12.2020
  • Served customers quickly and efficiently and created strategies to prevent delays.
  • Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
  • Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
  • Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
  • Managed payroll, scheduling, ordering and other back-of-house tasks to drive operations and maximize sales and profitability.
  • Created superlative coffeehouse experience through customer service, beverage preparation, and presentation, in-store marketing and thorough cleanliness and sanitation of space.

Barista

Asuman Chocolate Shop And Cafe
06.2018 - 09.2019
  • erages, which improved sales.
  • Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
  • Generated friendly atmosphere by encouraging employees to greet and speak to customers.
  • Maintained accurate inventory counts to meet customer demands and sustain operations.
  • Advised customers on whole bean and bulk tea purchases by detailing origin, flavor, and pairing recommendations.
  • Engendered customer loyalty by remembering personal preferences and allergy information.
  • Developed coffee beverage menu, recipes, specialty coffee drinks, and appropriate menu pricing.

Senior Captain

Le Notre Paris (Fine Dining)
04.2017 - 06.2018
  • Interacted with team members, encouraging each to be outgoing and offer excellent service to customers.
  • Identified patterns and trends that resulted in undesirable outcomes or compromised program compliance and developed corrective action plans.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Collaborated with chef to enhance client experience through professionalism and knowledgeable service.
  • Took basic reservations and communicated with waitstaff and kitchen about special accommodations.
  • Supervised section of 35 tables and assisted waitstaff by answering questions, taking orders and offering suggestions.

Swing Manager

McDonald's Restaurant
kuwait
2011.May - 2015.Nov
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Excellent communication skills, both verbal and written.

Education

Bachelor of Science - Nursing

World Citi Colleges
Philippines
05.2005

Skills

  • Operations Management
  • Policy Implementation
  • Performance Management
  • Staff Leadership
  • Inventory Management
  • Schedule Management
  • Employee Development
  • Coffee Expertise
  • Quality Standards

Languages

English
Professional Working
tagalog
Native or Bilingual

Certification

Food Safety Level 1 & 2

New Restaurant Opening

Employee Of The Month

Crew Trainer Course

Timeline

Food Service Supervisor

Second Cup Coffee
01.2021 - 04.2023

Barista Manager

WaFull Cafe
10.2019 - 12.2020

Barista

Asuman Chocolate Shop And Cafe
06.2018 - 09.2019

Senior Captain

Le Notre Paris (Fine Dining)
04.2017 - 06.2018

Swing Manager

McDonald's Restaurant
2011.May - 2015.Nov

Bachelor of Science - Nursing

World Citi Colleges

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Kelvin Cabasug