Results-driven management professional with a proven track record of leading teams to achieve exceptional results. Emphasis on team collaboration, operational efficiency, and delivering measurable outcomes drives success in every initiative. Expertise in strategic planning and process improvement fosters a culture of accountability and excellence within organizations. Recognized for adaptability and a commitment to consistently meeting evolving organizational needs.
Overview
18
18
years of professional experience
Work History
Claims Assistant/Accounting Assistant
Wawanesa Insurance – Staffmax
06.2019 - 07.2020
Monitor MB Claims mailbox
Set up claims from various queues
Contact the clients and do initial claim process
Contact brokers for required information
Do any activities assigned to me by the team
Office admin duties as needed
Datacap documents for claim files; either through link or scanner.
Data entry
Cover reception during holiday periods or whenever required
Accounting Assistant Duties:
Data Entry
Enter and confirm fuel receipts
Enter and confirm maintenance on vehicles
Process cheques when needed
Set up Trial Balance excel spreadsheet monthly
General Ledger entries when required
Send out invoice/s monthly
Daily Deposits
Monitor Broker Payment Summary
Used the following accounting systems: People Soft (GL entries) and Blue Track (Broker information)
Filing
Office admin duties as needed
Covered Mail Room Breaks
Regional Manager
Professional Warehouse Demonstrators
08.2009 - 07.2017
Mentoring and coaching management team in 11-16 warehouses
Hiring and train demo managers and assistants
Identify through audits and visits areas of excellence as well as areas to work on
Complete 2 audits per year per warehouse
Performance appraisals yearly on Demo Managers
Represent PWD in a professional manner in all interactions with Costco, Vendors, Members and staff
Act as a resource for all employees (approximately 500-750)
Have an open-door policy
Create incentive programs and work together with Head Office coordinators and administrators as well as with vendors
Help develop policies, procedures and means of measuring success.
Created power point presentations for Regional Meetings and training of new hires for warehouse openings.
Participated and conducted seminars with all management.
Participated and assisted with the PWD training teams for 8 Costco warehouse openings across Canada.
(8 Years/Company Closed)
Executive Administrator/Office Assistant
Woodvale Community Facility
01.2003 - 01.2008
Handled all accounting duties
Payroll for up to 30+ employees through Ceridian
Experience in ACCPAC, Simply Accounting and QuickBooks accounting systems, Microsoft applications
Answering phones and directing call to the appropriate departments
Basic office duties
Daily cash outs and deposits
Reconcile 6 bank statements monthly
Prepare yearly bingo and casino reports that are submitted AB Gaming
Prepare a month end financial report for the manager and operating board
Accounts payable and receivable
Applied for grants for the Community League and Woodvale Facility
Leadership Team Member, Enterprise Applications at Wawanesa Mutual InsuranceLeadership Team Member, Enterprise Applications at Wawanesa Mutual Insurance
Réalisateur associé technicien de production télévision at CBC / Radio-CanadaRéalisateur associé technicien de production télévision at CBC / Radio-Canada