Hi, I’m
Kelsey Cleroux
Unviersity Student
Gatineau,QC
The person who says it cannot be done should not interrupt the person who is doing it.
Chinese proverb
Summary
Knowledgeable Student talented at learning quickly and adding value to any team. Strong history of successful projects using leadership, communication, and teamwork to complete tasks. Solid academic achievement paired with demonstrated commitment and integrity.
Certification
- Smart Serve / Pro Serve Certification - 2022
- WHMIS Certification - 2022
Overview
5
years of professional experience
2
Certification
3
Languages
Skills
- Supervision & Leadership
- Scheduling and Calendar Management
- Brand Promotion
- Global Affairs and Entrepreneurship Expertise
- Microsoft Proficiency
- Bilingual Communication
Education
Carleton UniversityOttawa, ON
Bachelor of Arts from Global And International Studies
04.2024
University Overview
- Major in global and international affairs: Global Development
- Minor in Business Entrepreneurship: CGPA 11.0
Heritage CollegeGatineau, QC
CEGEP Diploma from Applied Social Sciences And Humanities
06.2021
Work History
Jasper's Brewing CompanyJasper, Alberta
Server
05.2023 - Current
The British Hotel and PubAylmer, QC
Marketing Manager
11.2022 - 04.2023
Job overview
- Crafted visual designs and brand messaging elements for consistency across digital advertising and marketing platforms.
- Liaised with senior leadership to concept and pitch strategic social campaigns and content plans.
- Developed content for blog posts, landing pages and social media platforms to further marketing endeavors.
- Tracked social media metrics to determine audience growth rate, volume and reach.
- Designed and edited promotional publications.
Canadian Museum of NatureGatineau, QC
Laboratory Technician
01.2022 - 05.2023
Job overview
- Contract work in a lichenology laboratory working with compound microscopes and various chemicals.
- Collected, labeled and stored lab samples according to laboratory specifications.
- Handled administrative tasks for laboratory staff and overall operations.
The British Hotel and PubAylmer, QC
Hotel Front Desk Receptionist
04.2020 - 04.2023
Job overview
- Kept records of room availability and guest accounts, manually or using computers.
- Assisted guests at check-in, providing information on various services within hotel.
- Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
- Posted incidental charges to ledgers, manually or by using computers.
- Cultivated professional relationships with guests, improving customer retention through coordinated service.
The British Hotel and PubAylmer, QC
Server Supervisor /Bartender
04.2021 - 04.2023
Job overview
- Served high volume of tables at once and simultaneously supervised serving staff.
- Assisted with implementation of Marketman for restaurant and bar inventory.
- Collected cash sales from employees to properly tip each server after shift.
Loblaws Companies Inc.Aylmer, QC
Assistant Chef
02.2020 - 06.2020
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