Kelsey Wocknitz
Bashaw,AB
Summary
Home Cleaner with a track record of maintaining high standards of cleanliness and organization, demonstrated at Sweet Peas Cleaning. Skilled in budget management and conflict resolution, adept at fostering teamwork and collaboration. Achieved a significant improvement in client satisfaction through exceptional service and reliability.
Results-driven management professional with extensive experience overseeing household operations, fostering efficient team collaboration, and maintaining high standards. Known for reliability and adaptability in dynamic environments. Key skills include budget oversight, family management, and problem-solving.
Overview
9
9
years of professional experience
Work History
Home Manager
Self Employed
12.2018 - Current
- Oversaw home inventory of supplies and groceries by tracking use and placing new orders.
- Oversaw meal planning and preparation, working closely to accommodate individual needs while promoting healthy eating habits among children.
- Maintained a safe and comfortable living environment for children through rigorous property maintenance and inspections.
- Offered learning opportunities to help children develop important life skills.
- Arranged for ongoing housekeeping to keep home areas clean, neat and properly sanitized.
- Handled difficult situations calmly, addressing conflicts between children with diplomacy and fairness.
House Cleaner
Sweet Peas Cleaning
06.2018 - 11.2018
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Waitress
Max's Drive in
01.2016 - 06.2018
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
Education
High School Diploma -
Alix MAC
Alix, AB09.2013
Skills
Housekeeping knowledge
Scheduling
Delegation Abilities
Budget Management
Activity Supervision
Reliability
Conflict Resolution
Staff Training
Quality service
Financial Management
Teamwork and Collaboration
Problem-solving abilities
Languages
English
Professional Working
Timeline
Home Manager
Self Employed
12.2018 - Current
House Cleaner
Sweet Peas Cleaning
06.2018 - 11.2018
Waitress
Max's Drive in
01.2016 - 06.2018
High School Diploma -
Alix MAC
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