Summary
Overview
Work History
Education
Skills
State
City
Zip
References
Certification
Timeline
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Kelsey Tobin

Edmonton,AB

Summary

Dedicated and experienced Operations Manager with a decade of proven success in managing commercial cleaning operations, human resources, scheduling, payroll and customer service. Seeking a position where I can leverage my extensive skills in administration, payroll, and team work to contribute to the growth and success of a dynamic organization.

Overview

13
13
years of professional experience

Work History

Operations Manager

Spruced Up
06.2014 - 02.2024
  • Managed daily operations and administrative tasks
  • Handled HR functions, including recruitment, training, and team building
  • Ensured compliance with Occupational Health & Safety (OHS) standards
  • Scheduled and coordinated staff shifts and job assignments
  • Managed stock and deliveries for each contract
  • Provided excellent customer service, building and maintaining clientele
  • Processed payroll for over 30 staff members on a bi-weekly basis, ensuring timely and accurate compensation
  • Managed payroll system, including updates and maintenance of employee records, tax information and benefits.
  • Ensured regular inspections and maintenance on all cleaning equipment.
  • Proficient with Microsoft Office Suite ( Word, Excel, Powerpoint) and Google Workspace (Docs, Sheets, Slides).
  • Ability to input and manage data accurately and efficiently.
  • Maintained and organized confidential files and records, ensuring accuracy and compliance with company policies.

Deli Clerk

Calahoo Meats LTD
08.2011 - 04.2013
  • Operated machinery including pizza slicer, sausage maker, meat grinders and vacuum seal equipment
  • Cleaned and maintained equipment in the shop area
  • Drove company vehicle to pick up stock from warehouse and deliver back to shop
  • Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
  • Learned other teammates' work tasks to train as backup.
  • Conducted inventory checks regularly, ensuring consistent availability of popular deli items.

Education

High School Diploma -

E.A. Butler High School
Cartyville, Newfoundland
06.2011

Skills

  • Document Control
  • Payroll Processing
  • Maintenance Planning
  • Financial Management
  • Timekeeping Management
  • Logistics Oversight
  • Team Leadership
  • Problem Solving
  • Health and safety compliance
  • Customer Service
  • Operating Computer System Expertise
  • Numeric Data Entry
  • Accuracy and Attention to Detail

State

AB

City

Edmonton

Zip

T6B 0Y9

References

  • James Tapankov, Owner, Spruced Up, (780) 886-8258
  • Bo Stachniak, Co-Owner, Spruced Up, accounting@spruced.ca

Certification

Standard First Aid CPR/AED C

Timeline

Operations Manager

Spruced Up
06.2014 - 02.2024

Deli Clerk

Calahoo Meats LTD
08.2011 - 04.2013

High School Diploma -

E.A. Butler High School

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Kelsey Tobin