Kelsey Thomas
Fortuna
Summary
Professional Care Provider with proven track record in delivering compassionate and effective in-home support. Skilled in personal care, medication management, and daily living assistance, ensuring clients' well-being and comfort. Strong team collaborator with focus on achieving optimal results and adapting to changing needs, fostering reliability and trust. Known for exceptional interpersonal skills and maintaining high standards of care.
Developed leadership and operational management skills in fast-paced, customer-focused environment. Skilled in team coordination and conflict resolution, with focus on improving efficiency and service quality. Eager to transition into new field, leveraging these transferable skills to contribute effectively in different setting.
Overview
10
10
years of professional experience
Work History
In Home Care Provider
IHSS Adult Services Program
10.2022 - 02.2024
- Improved patient comfort by providing compassionate and attentive care in their homes.
- Assisted patients with personal requirements for housekeeping and grooming assistance.
- Demonstrated adaptability when faced with changes in client health conditions or schedules, adjusting care plans accordingly to maintain optimal support levels.
- Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
- Assisted in maintaining an organized household by performing light housekeeping duties, including laundry and cleaning tasks.
- Assisted patients with self-administered medications.
- Enhanced clients'' independence by assisting with daily living activities, such as grooming, bathing, and dressing.
Manager
Bruger King
03.2015 - 09.2020
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Cross-trained existing employees to maximize team agility and performance.
- Established team priorities, maintained schedules and monitored performance.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Childcare Provider
Changing Tides (Naomi Jacobs)
08.2014 - 02.2015
- Provided regular updates on child progress and child development in the home.
- Cleaned tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Developed age-appropriate activities and crafts to engage child.
Education
High School Diploma -
Fortuna High School
Fortuna, CA2007
Skills
- Compassionate and caring
- Housekeeping tasks
- Grooming assistance
- Emotional support
- Transportation assistance
- Meal preparation
- Family communication
- Diabetes management
- Time management
- Verbal and written communication skills
- Customer service
- Team leadership
- Decision-making
- Goal setting
- Documentation and reporting
- Shift scheduling
Timeline
In Home Care Provider
IHSS Adult Services Program
10.2022 - 02.2024
Manager
Bruger King
03.2015 - 09.2020
Childcare Provider
Changing Tides (Naomi Jacobs)
08.2014 - 02.2015
High School Diploma -
Fortuna High School
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