Kelsey Starchuck
Summary
"Enthusiastic and dedicated server with a strong passion for hospitality and building meaningful connections with guests. Known for being hardworking, dependable, and a positive team player, consistently providing exceptional service in fast-paced environments. Outgoing and friendly with a natural ability to make guests feel welcome and valued, ensuring a memorable dining experience. Committed to delivering top-notch service while maintaining a positive attitude and contributing to a collaborative team atmosphere."
Overview
7
7
years of professional experience
Work History
Server
Birmingham's Vodka And Ale House
11.2024 - 05.2025
- Providing excellent customer service to all patrons
- Responsible for service of large tables and parties, 20-40 individuals
- Performing maintenance tasks including rolling cutlery, dips, stocking caddies
- Ensuring responsible alcohol distribution, IDing guests and being observant
- Accurately and efficiently using POS system to ensure fast service
Server
The Break Pool Hall
08.2024 - 01.2025
- Responsible for serving food and preparing drinks for multiple tables at a time
- Accurately using POS system to track food and drink orders plus pool table times
- Ensuring guest satisfaction through high communication to individuals of all ages
- Using SIRS certification to provide safe and responsible alcohol distribution
- Developing relationships with regular guests through respect and positive attitude
- Performing maintenance tasks including breaking down bar setup, rolling cutlery
Semi-Skilled Crew Leader [Seasonal, Summers]
City of Regina
05.2021 - 08.2024
- Delegated tasks and was involved in the supervision of first year workers in crews of 1-2
- Operated a variety of tools and machinery for tasks like mowing lawns, trimming trees, repairing fences, painting picnic tables, fixing broken sprinklers resulting in well-maintained parks'' grounds
- Followed safe practices to dispose of biohazards waste on a daily basis, such as needles and/or other paraphernalia
Server
Original Joe's
09.2022 - 04.2024
- Responsible for providing excellent customer service for multiple tables at a time
- Promptly taking orders and using POS system accurately and efficiently
- Ensuring guest satisfaction through high communication and response to requests
- Delivering food, beverages and cutlery efficiently to tables
- Using Smart Choices certification to ensure responsible alcohol distribution
- Performing maintenance tasks in off-time, including cleaning, rolling cutlery, filling dips
Sales Associate
Calendar Club Southland Mall
11.2020 - 01.2021
- Assisted customers with purchases as well as provided phone assistance/inquiries
- Operation of Point of Sales machine
- Responsible for the opening and closing of location
- Ensured proper count of cash float
- Completion of nightly deposit paperwork and delivery of deposit to the bank
- Maintained tidiness of location as well as stocking of shelves
- Diligent practice of proper sanitization procedures
Crew Member
McDonald's
07.2018 - 08.2019
- Worked front counter, drive-thru and other areas
- Took orders, prepared meals, and collected payments
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency
- Collaborated with team members to complete orders
Education
Bachelor of Science - Biology, Psychology
Brandon University
04.2025
Grade 12 diploma -
Dr. Martin LeBoldus High School
06.2019
Skills
- Exceptional customer service
- Strong work ethic
- Guest engagement
- Cash handling
- Team player
- Organization
- Upselling
- Attentive to detail
- Consistent positive attitude
Timeline
Server
Birmingham's Vodka And Ale House
11.2024 - 05.2025
Server
The Break Pool Hall
08.2024 - 01.2025
Server
Original Joe's
09.2022 - 04.2024
Semi-Skilled Crew Leader [Seasonal, Summers]
City of Regina
05.2021 - 08.2024
Sales Associate
Calendar Club Southland Mall
11.2020 - 01.2021
Crew Member
McDonald's
07.2018 - 08.2019
Grade 12 diploma -
Dr. Martin LeBoldus High School
Bachelor of Science - Biology, Psychology
Brandon University
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