Kelsey Smith
Delta,BC
Summary
Dedicated and eager to help young people reach full potential through positive and effective support. Compassionate and encouraging with many years of experience working with youth of all ages and backgrounds. Assists youth in navigating various life and school situations using healthy coping skills.
Overview
4
4
years of professional experience
Work History
Camp Coach
Delta Volleyball Club
06.2022 - Current
- Worked individually with players when struggling to enhance confidence and strengthen court skills.
- Encouraged everyone to cultivate strong work ethic by demonstrating diligence, patience, and respect for others.
- Enforced discipline both on and off-court to lead team with highest personal standards.
- Utilized positive communication to encourage team and promote integrity and respect.
Crisis Responder Volunteer
Kids Help Phone
04.2021 - 06.2023
- Provided emergency response in crisis situations to diffuse tensions and prevent violence.
- Used skills such as active listening and collaborative problem-solving daily to connect with texters and address concerns.
- Built safety plans to lower risk of crisis and intervened in specific manners outlined by procedures.
- Evaluated risk to individual texters or others by gathering information and conducting assessments.
Volleyball Coach
Performance Volleyball Club
06.2019 - 05.2022
- Created positive and encouraging environment to motivate athletes to give best efforts.
- Provided guidance and mentorship to volleyball athletes to help reach full potential.
- Developed and implemented useful and progressive training plans to improve skills of athletes of all ages and abilities.
- Utilized various coaching models and techniques to maximize client success.
Server/Bartender
Richmond Country Club
06.2021 - 12.2021
- Served food and beverages promptly with focused attention to customer needs.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Lifeguard
Big Splash Water Park
05.2021 - 09.2021
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided friendly customer service to guests and addressed concerns.
- Attentively monitored swimmers to identify distress.
- Maintained order and cleanliness at swimming pool and surrounding areas to uphold hygiene standards.
Education
Bachelor of Arts - Communication And Culture With Minor In Psychology
University of Calgary
Calgary, ABKinesiology, Varsity Volleyball Athlete
College of The Desert
Palm Desert, CASkills
- Articulate Communication Skills
- Crisis Intervention Training
- Attention to Detail
- Teamwork and Collaboration
- Positive Rapport-Building
- Multitasking Abilities
Timeline
Camp Coach
Delta Volleyball Club
06.2022 - Current
Server/Bartender
Richmond Country Club
06.2021 - 12.2021
Lifeguard
Big Splash Water Park
05.2021 - 09.2021
Crisis Responder Volunteer
Kids Help Phone
04.2021 - 06.2023
Volleyball Coach
Performance Volleyball Club
06.2019 - 05.2022
Bachelor of Arts - Communication And Culture With Minor In Psychology
University of Calgary
Kinesiology, Varsity Volleyball Athlete
College of The Desert
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