Kelsey Rogers
Victoria,BC
Summary
Dedicated and adaptable Medical Office Assistant with a positive attitude, and the ability to learn quickly. Strong work ethic, and effective communication skills. Eager to contribute to a dynamic team, and support organizational goals. I am detail-oriented, with expertise in time management and workflow organization, ensuring seamless clinic operations in fast-paced office settings. Skilled in maintaining confidentiality and communicating in a calm, friendly manner with patients.
Overview
12
12
years of professional experience
Work History
Medical Office Assistant
Dr. Ian Bridger / Jack Nathan Functional Health
Victoria, British Columbia
03.2013 - 08.2025
- Registered patients and scheduled appointments.
- Communicated with patients with compassion while keeping medical information private.
- Communicated effectively with other healthcare staff members regarding patient care plans.
- Handled administrative duties such as filing documents, inputting data into computer systems, and copying forms.
Medical Office Manager
WELL Health Medical Centres
Victoria, British Columbia
08.2023 - 03.2025
- Monitored office supplies to replenish needed inventory before depletion.
- Provided support to physicians by organizing patient charts prior to scheduled appointments.
- Recruited qualified candidates for open positions within the practice when necessary.
- Worked with management team to improve workflows and eliminate unnecessary tasks.
- Oversaw day-to-day operations of the front desk area to ensure efficient flow of patients through check-in and checkout processes.
- Trained new staff on office procedures, software programs and customer service protocols.
Education
High School Diploma -
Stellys
Saanich, BC06-2008
Skills
- Time management
- Organizing
- Attention to detail
- Compassionate communication
- Answer telephones
- Communication
- Medical office procedures
Timeline
Medical Office Manager
WELL Health Medical Centres
08.2023 - 03.2025
Medical Office Assistant
Dr. Ian Bridger / Jack Nathan Functional Health
03.2013 - 08.2025
High School Diploma -
Stellys
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