Kelsey Rodgers
Angus,ON
Summary
Dynamic professional with extensive experience at Rogers Communications, excelling in sales analysis and staff motivation. Proven track record of surpassing sales quotas and implementing effective inventory management strategies. Adept at cross-functional collaboration, driving revenue growth, and enhancing team performance through targeted training programs. Passionate about delivering exceptional customer service and achieving strategic goals.
Overview
10
10
years of professional experience
Work History
Store Manager
Rogers Communications
, ON
03.2015 - 06.2025
- Oversaw daily store operations, ensuring compliance with company policies.
- Led team meetings to communicate objectives and boost staff motivation.
- Trained new employees on customer service standards and effective sales techniques.
- Implemented visual merchandising strategies to optimize product presentation.
- Analyzed sales data to uncover trends and inform strategic decisions.
- Managed inventory through cycle counts, audits, and shrinkage control.
- Hired and developed top talent to enhance workflow productivity.
Area Manager- Contract Assignment
Rogers Communications
, ON
04.2022 - 12.2022
- Surpassed sales quotas, driving significant revenue growth across all product and service lines.
- Developed targeted sales strategies that effectively expanded market share.
- Monitored market trends and competitor activities to identify strategic opportunities.
- Led team of store managers and sales representatives to elevate performance standards.
- Created training programs for staff to enhance performance and skills, while also establishing a succession plan.
Marketing Analyst- Contract Assignment
Rogers Communications
, ON
02.2022 - 04.2022
- Collaborated with cross-functional teams to enhance marketing campaign effectiveness.
- Conducted competitive analyses to identify market threats and opportunities.
- Developed customer segmentation reports to improve targeted outreach.
- Monitored key performance indicators to assess campaign performance.
- Created promotional materials, including brochures, flyers, and newsletters.
- Coordinated with creative teams to design impactful digital marketing campaigns across multiple channels.
Education
Bachelor of Arts - Business Communication
University of New Brunswick
Fredericton, NBBBA - Marketing
Davis And Elkins College
Elkins, WV, USASkills
- Inventory management
- Visual merchandising
- Sales analysis
- Customer service
- Staff motivation
- Cross-functional collaboration
- Data-driven decision making
Accomplishments
- Ted Rogers Team of the Year for Business Excellence, 2015
- Ted Rogers Award Recipient for Business Excellence, 2022
- Ted Rogers Team of the Year for Business Excellence, 2022
- Ted Rogers Award Recipient for Business Excellence, 2023
- Ted Rogers Award Recipient for Business Excellence, 2024
- Circle of Champions Winner x2, 2023
Affiliations
- Rogers Tech Tips, National monthly segment on Rogers TV and YouTube
References
References available upon request.
Timeline
Area Manager- Contract Assignment
Rogers Communications
04.2022 - 12.2022
Marketing Analyst- Contract Assignment
Rogers Communications
02.2022 - 04.2022
Store Manager
Rogers Communications
03.2015 - 06.2025
Bachelor of Arts - Business Communication
University of New Brunswick
BBA - Marketing
Davis And Elkins College