Summary
Overview
Work History
Education
Skills
References
Timeline
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Kelsey Powell

Spruce Grove,AB

Summary

Dynamic professional with extensive experience at Covenant Health, excelling in contract generation and physician recruitment. Proven ability to engage stakeholders and streamline appointment coordination, enhancing operational efficiency. Adept in medical terminology and strategic problem-solving, consistently delivering results that improve patient care and support medical staff management.

Overview

11
11
years of professional experience

Work History

Physician Work Force Assistant

Covenant Health
Edmonton, Alberta
08.2023 - Current
  • Coordinate the full cycle of the physician appointment and privileging process, including the intake and processing of applications.
  • Mentor physician applicants, recruits, providing guidance on application procedures, and contact points for operational queries.
  • Generate Contracts for Physicians, Clinical Associates, and Midwives
  • Build and maintain strong working relationships with internal and external stakeholders, ensuring timely and accurate communication.
  • Collaborate with AHS Medical Staff Offices, Alberta Precision Labs, and Recovery Alberta to prevent delays in patient care.
  • Maintain and update procedural documentation for medical affairs operations.
  • Assist Facility Chiefs and Medical Directors by managing away notifications, coordinating communications with departments such as Parking Services and HIM, and updating the Medical Staff Corner on CNET.

Clerk IV

Covenant Health
Edmonton, Alberta
03.2021 - 08.2023
  • Greeted and directed patients and families; served as a key point of contact for inquiries.
  • Managed incoming telephone communication and bed meeting coordination.
  • Transcribed physician orders, including medications, diagnostic, dietary, and treatment plans.
  • Supported daily multidisciplinary rounds and contributed to the smooth operation of the unit through a variety of administrative tasks.

Clerk IV

PHSA
Kelowna, British Columbia
08.2015 - 08.2020
  • Checked in patients for radiation and chemotherapy appointments.
  • Collaborated with radiation therapists, and physicists, to schedule and coordinate treatments.
  • Prepared and maintained patient charts; processed physician orders, and entered data into electronic systems.
  • Provided front-line telephone support, and coordinated messaging.

Clerk IV

Alberta Health Services
Edmonton, Alberta
04.2014 - 06.2015
  • Welcomed patients and families; provided administrative support to the medical team.
  • Answered phone calls, managed messages, and facilitated call transfers.
  • Transcribed and processed physician orders for medication, diagnostics, dietary needs, and treatments.
  • Participated in daily rounds and provided comprehensive clerical support for the unit.

Education

Hospital Unit Clerk -

Norquest College
Edmonton, AB
04-2014

High School Diploma -

Rutland Senior Secondary School
Kelowna, BC
06-2008

Skills

  • Contract generation
  • Appointment coordination
  • Procedural documentation
  • Medical staff management
  • Data entry accuracy
  • Stakeholder engagement
  • 75 WPM keyboarding speed
  • Microsoft Office Suite
  • Medical terminology and pharmacology
  • Strategic thinking and problem solving
  • Physician recruitment and onboarding

References

References available upon request.

Timeline

Physician Work Force Assistant

Covenant Health
08.2023 - Current

Clerk IV

Covenant Health
03.2021 - 08.2023

Clerk IV

PHSA
08.2015 - 08.2020

Clerk IV

Alberta Health Services
04.2014 - 06.2015

Hospital Unit Clerk -

Norquest College

High School Diploma -

Rutland Senior Secondary School
Kelsey Powell