Kelsey Manzano
Woodland
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
11
11
years of professional experience
Work History
Luxury Beauty Advisor
Ulta Beauty
Vacaville, CA
02.2018 - Current
- Analyzed market trends and developed innovative marketing strategies to effectively increase brand recognition and attract potential clients.
- Developed and delivered training programs to enhance employee skills in sales and counter services.
- Conducted thorough monitoring of weekly counter sales to enhance overall yearly sales performance.
- Oversaw daily inventory adjustments and counts to maintain optimal stock levels.
- Upheld health and safety protocols by maintaining a pristine counter, fostering a safe and inviting shopping environment for customers.
- Collaborated with Clinique account executive to acquire insights and support targeted brand sales initiatives.
- Achieved high client satisfaction and loyalty by cultivating strong customer relationships through personalized consultations. Enhanced sales performance by delivering in-depth product knowledge, enabling customers to make informed purchasing decisions.
Specialty Sales and Service Associate
The Home Depot
Woodland, CA
04.2016 - 08.2018
- Leveraged negotiation skills to secure deals and drive sales performance beyond established targets.
- Managed special order sales initiatives, ensuring timely fulfillment and quality service delivery.
- Coordinated with vendors to ensure timely resolution of issues impacting customers' special orders.
- Facilitated customer support by addressing inquiries and resolving issues over the phone to enhance customer satisfaction.
- Engaged with Samsung, LG, and Whirlpool representatives to gather insights on innovative products aimed at enhancing sales growth.
Laboratory Technician
Monsanto
Woodland, CA
07.2015 - 02.2016
- Isolated and gathered tissue samples from plants for analysis and study purposes.
- Utilized teamwork and communication skills to optimize vegetable harvesting processes.
- Performed meticulous cutting and deseeding of vegetables to optimize seed collection processes.
- Coordinated combined efforts to transplant plants efficiently, enhancing the effectiveness of lab testing procedures.
- Executed responsible chemical handling practices to minimize risks and maintain workplace safety.
- Cleaned and sterilized tools and equipment to maximize purity of specimens.
- Operated basic laboratory equipment such as balances, pH meter, colorimeter, spectrophotometer, autoclave and evaporator.
- Trained new associates in laboratory procedures and standards.
Education
Associate of Science -
Woodland Community College
Woodland, CA04.2026
Skills
- Fluent in Spanish communication
- Building interpersonal connections
- Critical thinking for decisions
- Customer relationship management
- Enhancing team interaction
- Strong ability to manage multiple tasks
- Sales expertise
Timeline
Luxury Beauty Advisor
Ulta Beauty
02.2018 - Current
Specialty Sales and Service Associate
The Home Depot
04.2016 - 08.2018
Laboratory Technician
Monsanto
07.2015 - 02.2016
Associate of Science -
Woodland Community College