Kelsey-Jean Cocklin
Lundar ,MB
Summary
Proven track record at Sigfusson Northern Ltd., excelling in load planning and dispatch supervision. Enhanced operational efficiency by implementing new software and streamlining processes. Demonstrates exceptional organizational skills and problem-solving abilities, ensuring seamless team coordination and effective decision-making.
Overview
11
11
years of professional experience
Work History
Load Planner
Sigfusson Northern Ltd.
Lundar, MB
02.2023 - Current
- Assessed freight compatibility, prioritizing loads based on factors such as weight distribution, dimensions, and delivery requirements.
- Communicated with management and customers by tracking, auditing and troubleshooting operational issues.
- Complied strictly with regulatory guidelines and industry best practices in all aspects of load planning operations.
- Supported management''s efforts towards continuous improvement through participation process improvement initiatives related load planning.
- Maintained open lines of communication between drivers, dispatchers, supervisors, ensuring consistent information flow throughout the organization.
Dispatch Supervisor
Sigfusson’s Northern Ltd.
Lundar, MB
06.2019 - 02.2021
- Supervised team of 13 employees.
- Managed daily workloads, ensuring all available personnel were utilized effectively to meet service demands.
- Created a positive work environment through open communication channels and fostering teamwork among staff members.
- Streamlined dispatch operations by implementing efficient scheduling and routing strategies.
- Assisted in resolving conflicts between drivers or customers when necessary, employing diplomacy skills and ensuring the best possible outcomes for all parties involved.
- Collaborated closely with other departments within the organization to optimize workflow processes across teams.
- Implemented new dispatch software, increasing overall efficiency and accuracy in the department''s operations.
- Scheduled deliveries and pickups according to customer needs.
Trucking Administration
Sigfusson Northern Ltd.
Lundar, MB
10.2015 - 06.2019
- Collaborated with drivers and other team members to resolve issues and ensure smooth operations.
- Developed comprehensive knowledge of service areas and routes, enabling swift decision-making when faced with unexpected challenges or changes in circumstances.
- Reported to management operational activities and maintained current records.
- Completed bi-weekly payroll for 13 employees.
- Trained other admin staff on trucking procedures.
- Reported quarterly IFTA and Carbon Tax.
Site Administrator
Sigfusson Northern Ltd
Lundar, MB
05.2013 - 10.2015
- Completed bi-weekly payroll.
- Kept site equipment maintenance records up to date.
Education
Completed University 1 -
University of Manitoba
Winnipeg, MBSkills
- Attention to Detail
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent Communication
- Organizational Skills
- Decision-Making
Timeline
Load Planner
Sigfusson Northern Ltd.
02.2023 - Current
Dispatch Supervisor
Sigfusson’s Northern Ltd.
06.2019 - 02.2021
Trucking Administration
Sigfusson Northern Ltd.
10.2015 - 06.2019
Site Administrator
Sigfusson Northern Ltd
05.2013 - 10.2015
Completed University 1 -
University of Manitoba