Kelsey Hall
Duncan,BC
Summary
Currently seeking part time employment as a Cashier at a reputable community Grocery Store. Responsible, friendly and reliable with well rounded education and skills. Excellent customer service, communication, and ability to work with others are all positive attributes to this position.
Overview
16
16
years of professional experience
Work History
Accounts Administrator & Bookkeeper
H.I. Mechanical Inc
06.2018 - Current
- Accounts Receivable and Payable.
- Creating and sending invoices to a variety of contractors and residential customers.
- Bank Account and Credit Card reconciliation
- General administration: fielding phone calls, customer relations and a variety of office tasks.
- Approving employee timecards and running Payroll bi-weekly
- Submitting and remitting Payroll and GST liabilities to CRA regularly.
- Managing employee needs: creating and submitting ROE's, employee benefits, RRSP contributions, and submitting ITA hours.
Dental Receptionist
Smiles By Design
01.2012 - 06.2018
- Scheduled, rescheduled, and cancelled appointments for dental patients.
- Provided excellent customer service to create positive experiences and build patient trust.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Helped patients complete necessary medical forms and documentation.
- Completed new patient registrations in software to create accurate and comprehensive records.
- Managed patient billing processes for timely, accurate payments.
- Obtained payments from patients and scanned identification and insurance cards.
Coffee Barista and Cashier
University Of Victoria Biblio Cafe
05.2007 - 06.2010
- Greeting customers and taking food and beverage orders.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Used POS system to enter orders, process payments and issue receipts.
- Prepared a large variety of coffee and tea beverages and was able to adapt to customer requests.
- Preparing and serving food items.
Education
Certified Dental Assistant - Dental Assisting
Camosun College
Victoria, BC06.2010
High School Diploma -
Belmont Secondary School
Victoria, BC06.2008
Skills
- Budget Planning
- Customer Service and Correspondence via Telephone, Email and In Person
- Office Organization
- Human Resources
- Payroll Preparation and Processing
- Variety of General Office Administration Tasks including: Filing, Directing Phone Calls, Greeting Customers, Collecting and Depositing Cheques, Cash and Credit Cards
- Accounts Payable and Receivable
- CRA Liabilities and Tax Payments
- Proficient using Quickbooks Online, PDF, Excel, and Word
- Reconciliation of Bank Accounts and Credit Cards
- Journal Entries
Additional Information
References available upon request.
Timeline
Accounts Administrator & Bookkeeper
H.I. Mechanical Inc
06.2018 - Current
Dental Receptionist
Smiles By Design
01.2012 - 06.2018
Coffee Barista and Cashier
University Of Victoria Biblio Cafe
05.2007 - 06.2010
Certified Dental Assistant - Dental Assisting
Camosun College
High School Diploma -
Belmont Secondary School
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