Kelsey Given
Calgary
Summary
Proven track record in enhancing customer satisfaction and sales at Fairweather, adept in organization and verbal communication. Excelled in creating impactful displays and streamlining operations, achieving notable sales goals. Skilled in data entry and fostering client relations, demonstrated leadership by managing store in supervisor's absence, significantly reducing shrinkage rates.
Overview
8
8
years of professional experience
Work History
Receptionist
Jaffery Optical
09.2016 - Current
- Performed category maintenance by rotating products according to company product rotation policy.
- Collaborated with team members to create visually appealing displays that attracted customers and boosted sales.
- Increased customer satisfaction by providing exceptional product knowledge and personalized service.
- Managed the store during the absence of higher-level supervisors, maintaining smooth daily operations and meeting sales goals.
Retail Keyholder
Fairweather Clothing
10.2019 - 03.2020
- Performed category maintenance by rotating products according to company product rotation policy.
- Collaborated with team members to create visually appealing displays that attracted customers and boosted sales.
- Increased customer satisfaction by providing exceptional product knowledge and personalized service.
- Managed the store during the absence of higher-level supervisors, maintaining smooth daily operations and meeting sales goals.
Retail Keyholder
Bootlegger / Ricki’s Clothing
10.2018 - 08.2019
- Worked with store manager to create employee schedules.
- Developed strong relationships with customers by actively engaging in conversation about their needspreferences.
- Trained junior staff members on loss prevention strategies reducing shrinkage rates within the store.
- Handled cash transactions accurately, contributing to efficient store operations and minimizing discrepancies.
Education
High School Diploma -
Chestermere High School
ChestermereSkills
- Organization skills
- Time management
- Data entry
- Verbal and written communication
- Customer/Client relations
- Scheduling
Languages
English
Full Professional
Timeline
Retail Keyholder
Fairweather Clothing
10.2019 - 03.2020
Retail Keyholder
Bootlegger / Ricki’s Clothing
10.2018 - 08.2019
Receptionist
Jaffery Optical
09.2016 - Current
High School Diploma -
Chestermere High School
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