Hard-working employee with experience in customer service and satisfaction. Comfortable working independently with little or no supervision. Recognized for creating a pleasant, clean environment for staff and guests.
Overview
8
8
years of professional experience
Work History
Commercial Cleaner
JM Commercial Cleaning
03.2019 - Current
Maintain clean environments across various industries including offices, medical facilities, and retail spaces.
Enhanced client satisfaction by consistently delivering high-quality cleaning services and promptly addressing concerns.
Contributed to a safer work environment through proper handling, storage, and disposal of hazardous materials.
High dusting carpet upholstery cleaning, vacuuming, sweeping, mopping, polishing, and sanitizing surfaces.
Keeping all equipment in a clean, safe, and operable condition.
Medical Receptionist
Northwood Medical Clinics
02.2018 - 10.2018
Schedule and coordinate patient appointments, tests, and procedures.
Coordinated patient scheduling, check-in, check-out and payments for billing.
Maintained strict confidentiality of patient information, adhering to regulations and medical office policies.
Enhanced patient satisfaction by efficiently managing the front desk and addressing inquiries in a timely manner.
Assisted healthcare providers with administrative tasks, preparing rooms for procedures, and temperature checks.
Hostess/Server
East Side Mario's Restaurant
01.2017 - 02.2018
Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs.
Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Assisted in training new hires, providing guidance on restaurant standards and best practices.
Bussed and reset tables to keep dining room and work areas clean.
Kept up with fast-paced environments, ensuring timely delivery of orders.