Kelsey Clark
San Diego
Summary
Goal-oriented Team Manager dedicated to meeting team performance objectives and achieving set targets. Offering 4 years of extensive leadership experience in healthcare staffing. Committed individual well-versed in providing thorough training, setting team goals, driving results and developing innovative strategies. Proficient in developing and overseeing diverse candidate pipelines, sourcing candidates, marketing plans and advertising strategies.
Overview
9
9
years of professional experience
Work History
Associate Team Manager, Per Diem Recruitment
Aya Healthcare
03.2021 - Current
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Top performer for per diem recruitment of 4 years
- Generated and analyzed reports to monitor employee engagement and attrition trends.
- Advocated for staff members, helping to identify and resolve conflicts.
- Conducted performance reviews and provided feedback to managers on employee performance.
- Assisted in recruitment to build team of top performers.
- Devised and implemented processes and procedures to streamline operations.
- Operated and maintained applicant tracking and candidate management systems.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Managed customer expectations and helped navigate sales processes.
- Maintained current knowledge of evolving changes in marketplace.
- Set and achieved company defined sales goals.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
District Recruiting Coordinator
Farmers Insurance Group
07.2019 - 03.2021
- Followed up with notable applicants sourced via industry-specific pipelines
- Tracked candidates and pushed for feedback on disqualifications, time-to-fill statistics and other variables
- Maintained filing system of current, prospective and future positions
- Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates
- Evaluated strengths and weaknesses of candidates through effective screening processes
- Maintained in-depth understanding of insurance staffing trends and hiring desires
- Compiled and produced qualified candidates' information for review and liaised between parties to coordinate formal, management interviews
- Operated and maintained applicant tracking and candidate management systems
- Oversaw full cycle recruiting for vacancies each quarter
- Accurately tracked and recorded all customer interactions in CRM platform
- Sourced candidates via active and passive means using numerous avenues for candidate discovery
Sales Manager
Alex And Ani
09.2018 - 07.2019
- Optimized store displays and appearance via strategic merchandising
- Kept orderly and accurate accounting records by monitoring sales documentation
- Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives
- Built talented and valuable team of departmental employees through outstanding mentoring, coaching and teaching skills
- Trained new employees on proper protocols and customer service standards
- Submitted orders for new inventory
- Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives
- Improved sales process and tracking with implementation of new point of sale (POS) system
- Maintained records related to sales, returns and inventory availability
Special Education Paraprofessional
Conejo Valley Unified School District
01.2018 - 02.2019
- Implemented practice exercises and used repetition, which enabled students to grasp new concepts quickly
- Assisted teachers with classroom management and document coordination to maintain positive learning environment
- Collated classroom materials to help teachers prepare for daily instruction and activities
- Oversaw groups of students at school and off-site locations, maintaining optimal safety and security
- Used behavior modeling and specialized teaching techniques to share and reinforce social skills
- Participated in lesson planning and curriculum implementation to promote quicker rollout and delivery
- Supported student learning objectives through personalized and small group assistance
- Accompanied students to restroom, on field trips, to cafeteria and to playground
Sales Manager
Solstice Sunglasses
06.2016 - 09.2018
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets
- Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives
- Provided exceptional customer service to customers, increasing customer loyalty
- Successfully drove new product lines to increase annual profits by
- Completed daily paperwork and computer entry of sales data as established by management
- Monitored daily cash discrepancies, inventory shrinkage and drive-off
- Created visual store strategy based on market trends
- Kept orderly and accurate accounting records by monitoring sales documentation
- Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products
- Exhibited excellent people skills during interaction with employees and customers
Education
Bachelor of Arts - Sociology, Psychology, And Communications
California State University - Channel Islands
Camarillo, CA12.2019
Skills
- Recruitment strategies
- Business requirements understanding
- Candidate pipeline management
- Full cycle recruiting
- Time management
- Data Analysis
- Sales Closing
- Network Development
- Customer Relations
- Relationship building and rapport
- New Business Development
- Operations
- Marketing
- Professional demeanor
- Excellent people skills
- Multi-tasking strength
Most Billed Hours
Set new benchmarks for the per diem department in regards to performance, winning the "Most Billed Hours" awards for 14 quarters in a row. Despite only requiring our per diem clinicians to work a minimum of 4 shifts per month, I consistently sourced and vetted quality candidates committed to meeting or exceeding that minimum requirement, averaging 27k hours per quarter. This achievement highlights recruitment performance, relationship management, and the ability to keep per diem clinicians engagement and committed.
Timeline
Associate Team Manager, Per Diem Recruitment
Aya Healthcare
03.2021 - Current
District Recruiting Coordinator
Farmers Insurance Group
07.2019 - 03.2021
Sales Manager
Alex And Ani
09.2018 - 07.2019
Special Education Paraprofessional
Conejo Valley Unified School District
01.2018 - 02.2019
Sales Manager
Solstice Sunglasses
06.2016 - 09.2018
Bachelor of Arts - Sociology, Psychology, And Communications
California State University - Channel Islands
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