Kelsey Chasle
Mascouche
Summary
Results-driven professional ready to leverage extensive experience in running successful business to excel in new role. Recognized for delivering high-quality outcomes through effective team collaboration and reliable performance. Skilled in strategic planning, multi-tasking, client engagement and success, and team support. Desire to bring expertise to a dynamic position and opportunity to make lasting impact on business success.
Overview
13
13
years of professional experience
Work History
Sole Trader
Vision KelC
11.2023 - Current
- Build and train a strong and effective team with a positive work environment offering support and participation in tasks, active listening, communication and reinforcement.
- Improve sales figures by developing effective sales strategies tailored to each client's unique requirements.
- Collaborate with fellow sole traders within the industry for mutually beneficial alliances.
- Conduct thorough market research for informed decision-making regarding product pricing and service offerings.
- Expand client base with targeted marketing campaigns and excellent word-of-mouth referrals.
- Handle administrative tasks such as scheduling appointments, filing documents, budgeting, forecasting and maintaining records efficiently.
- Develop strong relationships with suppliers to negotiate favorable terms and ensure a consistent supply of high-quality products.
- Built a loyal clientele by consistently exceeding their expectations through personalized services.
- Enhance overall brand reputation through active engagement in community events and charitable initiatives.
- Demonstrate adaptability in rapidly changing market conditions by continuously refining business strategies.
- Network to identify potential new clients and expand geographic territories.
Event Specialist & Sales
La salle Ranch du Bonheur
12.2021 - Current
- Generate additional sales opportunities with upselling and cross-selling techniques.
- Expand customer base through cold calling, networking, and relationship building.
- Advice and expertise, assistance with decision-making and strategic choices
- Lead onsite execution of events, overseeing setup, breakdown, troubleshooting any issues as they arose while maintaining composure under pressure for a professional outcome every time.
- Interface with clients to understand event objectives.
- Assess overall event success continuously by tracking key performance indicators and utilizing post-event feedback for continuous improvement in planning and executing future events.
- Ensure smooth event operations through diligent coordination and participation with vendors and staff members.
- Improve program productivity by closely monitoring performance and trends.
- Utilize social media to promote events and increase attendance.
Financial Security Advisor
IA Financial Group
05.2018 - 03.2021
- Producing a CNA (clients need analysis, to assess clients financial goals, risk tolerance, and current financial situation.
- Educated clients on various insurance options, ensuring adequate coverage based on individual needs.
- Monitored economic developments affecting investments, adjusting strategies accordingly for optimal results.
- Maintained strict confidentiality regarding all client information, adhering to industry regulations and ethical standards.
- Participated in continuous professional development programs, ensuring up-to-date knowledge of industry best practices.
- Managed a diverse portfolio of clients, adapting services to address unique requirements and preferences.
Sells Director
IA Financial Group
09.2019 - 12.2020
- Recruitment management: dissemination of advertisements, meeting with candidates, increasing staff numbers and production capacity.
- Representing the company at public events and conveying a positive image.
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Leveraged data analytics insights for informed decision-making in critical areas such as sales forecasting, budgeting, or personnel management.
- Achieved remarkable turnaround of underperforming divisions through strategic leadership and restructuring.
Store Manager
TAU
10.2016 - 05.2018
- Increased sales through the achievement of sales targets, improved customer service and commitment to team goals.
- Management of product merchandising and point of sale layout, ensuring that the company's image is enhanced.
- Receiving and checking ordered goods and communicating with suppliers in the event of a problem with the quantities received or the quality of the products.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Negotiated with vendors to introduce new products that matched consumer trends, keeping store's offerings fresh and appealing.
- Implemented loss prevention strategies, significantly reducing shrinkage.
Restaurant Manager
Jack Astor's (SIR CORP)
09.2012 - 04.2016
- Continuing employee training and talent development.
- Preparing for audits, finding solutions and making corrections.
- Analysis and resolution of complaints to maintain customer satisfaction and loyalty.
- Implementation of the establishment's commercial and marketing operations
- Supervision of routine maintenance and upkeep of equipment, scheduling of interventions in the event of breakdowns and monitoring of work.
- Feeding dashboards (personnel management, budget monitoring), production of reports for management
Skills
- Customer success
- Leadership qualities
- Multitasking Abilities
- Taking initiative
- Excellent communication
- Adaptability and flexibility
- Decision-making
- Strategic planning
- Coaching and mentoring
- Analytical thinking
- Dynamic professionalism
- Sales strategy
- Prospecting and networking
- Market research
- Teamwork and collaboration
- Bilingual (French, English)
Honor for best recruiter
2019 Top recruiter for IA Financial Group at the Vaudreuil Agency
Honor in sales force
2017 Best increase in-store net profit and sales.
Honor for HSE Audit score
2014-2015 President of the health & safety program
- Our location received the highest Audit score of 98% out of 37 locations.
Timeline
Sole Trader
Vision KelC
11.2023 - Current
Event Specialist & Sales
La salle Ranch du Bonheur
12.2021 - Current
Sells Director
IA Financial Group
09.2019 - 12.2020
Financial Security Advisor
IA Financial Group
05.2018 - 03.2021
Store Manager
TAU
10.2016 - 05.2018
Restaurant Manager
Jack Astor's (SIR CORP)
09.2012 - 04.2016
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