Summary
Overview
Work History
Education
Skills
Volunteer Experience
Languages
Timeline
Generic

Kelsey Bird

Kingston,Canada

Summary

Recent Criminology graduate with a strong academic foundation in criminal justice principles. Offering strong foundation in legal principles and ethical decision-making, eager to learn and grow within judiciary system. Brings dedication to understanding complex cases and interpreting law accurately. Ready to use and develop critical thinking and problem-solving skills in a criminal justice role.

Overview

2
2
years of professional experience

Work History

Medical Secretary

Frontenac Doctors
06.2024 - Current
  • Prioritized calls through screening process and transferred calls and recorded messages for appropriate personnel.
  • Kept information confidential and followed HIPAA guidelines to maintain patient trust.
  • Performed various administrative tasks by using the Telus Practice Solutions EMR and Pomelo Portal.
  • Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.

Concession Sales Associate

Ever New Melbourne
08.2023 - 06.2024
  • Responsible for maintaining the sales floor, processing shipments, and providing customer service at the Ever New sales pad within the Hudson Bay.
  • Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
  • Monitored sales trends to adjust sales strategies and meet changing customer demands.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.

Sales Associate

Hudson's Bay
10.2022 - 08.2023
  • Engaged and interacted with customers to identify their needs and generate sales.
  • Demonstrated high energy and provided tailored solutions while showcasing product knowledge of merchandise and the latest trends.
  • Maintained floor standards, including replenishment and presentation, while ensuring a clean and appealing department.
  • Understood all systems and procedures related to sales and credit transactions, promoting HBC credit and loyalty programs to achieve targets.
  • Processed all Point of Sale (POS) transactions accurately and efficiently, maintaining a friendly and professional demeanor.

Education

Honours of Bachelor of Social Science - Criminology

University of Ottawa
Ottawa, ON
08.2024

Ontario Secondary School Diploma -

Bayridge Secondary School
Kingston, ON
06.2019

Skills

  • Medical Terminology
  • Customer Service
  • Strong organizational skills
  • Computer proficiency
  • Electronic Health Records Familiarity
  • EMR Updating

Volunteer Experience

Coach, Bowling

Special Olympics

Volunteer Award 2016

Languages

English
Native or Bilingual
French
Limited Working

Timeline

Medical Secretary

Frontenac Doctors
06.2024 - Current

Concession Sales Associate

Ever New Melbourne
08.2023 - 06.2024

Sales Associate

Hudson's Bay
10.2022 - 08.2023

Honours of Bachelor of Social Science - Criminology

University of Ottawa

Ontario Secondary School Diploma -

Bayridge Secondary School

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Kelsey Bird