Kelsey Bird
Kingston,Canada
Summary
Recent Criminology graduate with a strong academic foundation in criminal justice principles. Offering strong foundation in legal principles and ethical decision-making, eager to learn and grow within judiciary system. Brings dedication to understanding complex cases and interpreting law accurately. Ready to use and develop critical thinking and problem-solving skills in a criminal justice role.
Overview
2
2
years of professional experience
Work History
Medical Secretary
Frontenac Doctors
06.2024 - Current
- Prioritized calls through screening process and transferred calls and recorded messages for appropriate personnel.
- Kept information confidential and followed HIPAA guidelines to maintain patient trust.
- Performed various administrative tasks by using the Telus Practice Solutions EMR and Pomelo Portal.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
Concession Sales Associate
Ever New Melbourne
08.2023 - 06.2024
- Responsible for maintaining the sales floor, processing shipments, and providing customer service at the Ever New sales pad within the Hudson Bay.
- Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
- Monitored sales trends to adjust sales strategies and meet changing customer demands.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Sales Associate
Hudson's Bay
10.2022 - 08.2023
- Engaged and interacted with customers to identify their needs and generate sales.
- Demonstrated high energy and provided tailored solutions while showcasing product knowledge of merchandise and the latest trends.
- Maintained floor standards, including replenishment and presentation, while ensuring a clean and appealing department.
- Understood all systems and procedures related to sales and credit transactions, promoting HBC credit and loyalty programs to achieve targets.
- Processed all Point of Sale (POS) transactions accurately and efficiently, maintaining a friendly and professional demeanor.
Education
Honours of Bachelor of Social Science - Criminology
University of Ottawa
Ottawa, ON08.2024
Ontario Secondary School Diploma -
Bayridge Secondary School
Kingston, ON06.2019
Skills
- Medical Terminology
- Customer Service
- Strong organizational skills
- Computer proficiency
- Electronic Health Records Familiarity
- EMR Updating
Volunteer Experience
Coach, Bowling
Special Olympics
Volunteer Award 2016
Languages
English
Native or Bilingual
French
Limited Working
Timeline
Medical Secretary
Frontenac Doctors
06.2024 - Current
Concession Sales Associate
Ever New Melbourne
08.2023 - 06.2024
Sales Associate
Hudson's Bay
10.2022 - 08.2023
Honours of Bachelor of Social Science - Criminology
University of Ottawa
Ontario Secondary School Diploma -
Bayridge Secondary School