Summary
Overview
Work History
Education
Skills
Volunteer History
Certifications And Awards
Hobbies and Interests
References
Languages
Timeline
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Kelsa Xu

Kelsa Xu

Richmond Hill,Ontario

Summary

Dynamic and experienced individual with a proven track record in event management and volunteer coordination. Seeking to leverage strong leadership and organizational skills to excel in the roles of Customer Service.

Overview

1
1
year of professional experience

Work History

Retail Sales Associate

Pet Valu
Richmond Hill, ON
2024.03 - Current
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.

Restaurant Server

Caravan Kabob House
06.2023 - Current
  • Provided exceptional customer service, handling transactions and inquiries with efficiency and professionalism
  • Maintained cleanliness and organization of the cashier station and dining area
  • Collaborated with team members to ensure smooth operations during peak hours

Education

Richmond Green Secondary School
02.2024

Skills

  • Excellent communication and interpersonal skills demonstrated through effective interaction with customers, team members, and club participants
  • Strong organizational and time management abilities, proven by successfully coordinating club activities, volunteer events, and work responsibilities concurrently
  • Proficiency in Goole tools include Google Docs, Google slides and Sheets
  • Familiarity with various social media platforms, such as Facebook, Instagram, and Twitter, utilized for promoting events, engaging with audiences, and raising awareness

Volunteer History

  • Anti-Chinese Comunism Party International Group, Video Editor & Social media operator, 09/01/22, 09/01/23, Created digital content and promotional materials for the Anti-CCP International Group, raising awareness and engaging online audiences, Gained team coordination skills by actively communicating and cooperating with other volunteers, Developed transferable skills include Video & Image editing to serve content of quality
  • Richmond Green Secondary School, Express Yourself Club Leader, 10/01/23, Present, Led and organized club activities, fostering creativity and self-expression among members., Coordinated meetings and events, managing logistics and ensuring a positive experience for participants.
  • CCYA Volunteering - Hey Fun Market, 01/01/24, 205 Placer Ct, Ontario, Volunteered at the Hey Fun Market organized by CCYA, assisting with setup, customer service, and cleanup., Engaging volunteers of different age groups to participate in the gift organizing to ensure the smooth operation of the event

Certifications And Awards

  • Customer Service Certification - 02/17/24
  • • Infection Control Certification - 02/25/24
  • • Worker's Health & Safety Awareness in 4 Steps - 02/01/24
  • • Digital Marketing & E-commerce - 02/01/24
  • • Fundamental of Digital Design - 01/01/24 - Present
  • • 4th place in Girls 100 Freestyle Regional Swimming Competition - 12/01/23

Hobbies and Interests

  • Swimming
  • Badminton
  • Singing
  • Dancing
  • Painting
  • Traveling

References

Available Upon Request

Languages

English
Full Professional
Chinese (Mandarin)
Native or Bilingual

Timeline

Retail Sales Associate

Pet Valu
2024.03 - Current

Restaurant Server

Caravan Kabob House
06.2023 - Current

Richmond Green Secondary School
Kelsa Xu