Overview
Work History
Education
Skills
Languages
Availability
Timeline
Generic
Kelly Lok Yiu Ng

Kelly Lok Yiu Ng

Delta,BC

Overview

7
7
years of professional experience

Work History

Premium Banker

HSBC
Vancouver, BC
10.2022 - 08.2023
  • Researched, analyzed and evaluated customer financial needs to recommend appropriate banking products and services.
  • Provided comprehensive advice on the bank's range of premium banking products and services.
  • Analyzed potential investments such as stocks, bonds, mutual funds, and insurance products for clients.
  • Monitored client portfolios to ensure that recommended investments remain in line with their goals and objectives.
  • Processed new account openings, including checking for compliance with Anti-Money Laundering rules.

Sales/ Cashier

A Level Luxe Fashion
Richmond, BC
11.2020 - 02.2023
  • Serve customers with their needs.
  • Handled cash, debit, and credit cards payment accurately.
  • Provide good shopping and working atmosphere for both the customers and co-workers Additional Interest: Photography Strong eye for style,angles and lighting.

Personal Assistant

MIC. Entertainment Company
Vancouver, BC
08.2022 - 11.2022
  • Scheduled appointments and arrangements
  • Used advanced Excel functions and calculations to develop reports and lists.
  • Answered incoming calls while recording accurate messages.

Server

Kitcho Izakaya
Richmond, BC
08.2018 - 03.2019
  • Provided excellent, friendly customer service on a four-member team.
  • Received customer orders and prepared beverages promptly.

Retail Sales

Chocoolate
Richmond, BC
09.2016 - 10.2017
  • Regularly met all established sales goals and upsold to higher value products as often as possible.
  • Always keep up with the fashion trend, can provide opinions to suit every customer needs.

Education

Bachelor of Arts - Economics

Simon Fraser University
Burnaby, BC
12.2021

High School Diploma -

St. Margaret's School
Victoria, BC
06.2016

Skills

  • Excellent communication skills
  • Fluent in Cantonese, Mandarin and English
  • Multi-tasking
  • Customer assistance
  • Proficient in Powerpoint, Word and Excel
  • Cash management

Languages

English
Chinese (Mandarin)
Chinese (Cantonese)

Availability

  • Availability: Immediate available

Timeline

Premium Banker

HSBC
10.2022 - 08.2023

Personal Assistant

MIC. Entertainment Company
08.2022 - 11.2022

Sales/ Cashier

A Level Luxe Fashion
11.2020 - 02.2023

Server

Kitcho Izakaya
08.2018 - 03.2019

Retail Sales

Chocoolate
09.2016 - 10.2017

Bachelor of Arts - Economics

Simon Fraser University

High School Diploma -

St. Margaret's School
Kelly Lok Yiu Ng