Kelly Zuelke
Concord,CA.
Summary
Compassionate and dependable professional with experience working in fast-paced, people-centered environments. Skilled in building rapport, addressing concerns with empathy, and resolving challenges in a calm and respectful manner. Demonstrates strong communication, leadership, and problem-solving abilities. Committed to supporting individuals in achieving personal goals, fostering stability, and promoting overall well-being.
Overview
2
2
years of professional experience
Work History
Acting Lead
The Children's Place
Concord, CA
07.2024 - Current
- Serve as key holder responsible for opening and closing operations, ensuring a safe and structured environment.
- Provide support and guidance to team members, assisting with training and onboarding new employees.
- Promote a welcoming and inclusive atmosphere for individuals from diverse backgrounds.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Sales Associate
Bath & Body Works
Concord, CA
04.2024 - 10.2025
- Delivered attentive customer service by actively listening to concerns and providing thoughtful solutions.
- Maintained a positive and supportive environment during high- volume periods.
- Demonstrated reliability and strong work ethic in fast paced setting.
- Collaborated with team members to achieve monthly sales goals consistently.
Education
S.P.I.R.I.T.
Contra Costa College
San Pablo, CA07-2026
High School Diploma -
Freedom High School
Oakley, CA06-2003
Skills
- Active Listening & Empathy
- Peer Support & Encouragement
- Crisis De-escalation
- Communication & Interpersonal Skills
- Leadership & Training
- Organization & Accountability
- Cultural Sensitivity
- Confidentiality & Professional Boundaries
Timeline
Acting Lead
The Children's Place
07.2024 - Current
Sales Associate
Bath & Body Works
04.2024 - 10.2025
S.P.I.R.I.T.
Contra Costa College
High School Diploma -
Freedom High School