Kelly Wingate
Apple Valley
Summary
Seeking a challenging position in a growth-oriented company, where I can use my education and experience to better succeed in a long-term development. I am a highly motivated and helpful additive to any company looking for a dedicated person who takes pride in my work.
Overview
25
25
years of professional experience
Work History
Sales Advocate
Educational Testing Service Inc.
Ontario
03.2018 - Current
- Assisted all counselors in office for credit card terminal sales and reprograming.
- Answered customer's questions with product demonstration.
- Effectively handling multiple priorities and organizing workload.
- Addressing customer complaints professionally.
- Collaborated with team members to resolve student inquiries effectively.
Sales Associate
Cross Fire Marketing
Victorville
01.2013 - 09.2018
- Experienced working with Microsoft Word/office excel.
- Consistently increased sales of Natural Gas-Electricity Supply.
- Managing Campaigns, with over 600 inbound/outbound calls per day.
- Able to communicate and converse with others in groups or individual settings.
- Proven track record of success of sales goals and exceeds expectations.
- Maintained inventory levels through regular stock checks and reordering processes.
- Processed sales transactions accurately using point-of-sale systems.
- Responded promptly to customer complaints, resolving issues effectively and efficiently.
Shift Supervisor
Carl's Jr
Apple Valley
06.2000 - 03.2008
- Developing and implementing appropriate programs for clients wellness and benefits.
- Effectively provided assistance and met need of clients, ensuring client satisfaction, strengthening customer loyalty.
- Marketed, presented and trained new and ongoing team members.
- Closely mentoring and motivated new distributors in operations and procedures your key responsibilities and most stellar accomplishments.
- Supervised daily restaurant operations to ensure smooth service flow.
- Trained new team members on food safety and customer service standards.
- Managed staff schedules to optimize coverage during peak hours.
- Resolved customer complaints promptly to maintain satisfaction levels.
Education
Diploma -
South High School
Child Development and GE -
Victor Valley College
Management and Supervision -
Tom Becks Real Estate Systems
Skills
- Customer service
- Guest service
- Problem solving
- Floor control
- Operations
- Supervision
- Communication
- Administration
- Cash handling
- Deposit preparation
- Team player
- Leadership
- Coaching
- Training development
- Self development
- Real estate
- Computers
Acknowledgments And Skills
- Seasoned and maintained 18 years of customer service working with the public.
- Extremely personable, great guest service, as I am a people pleaser with strong skill of recognizing situations and problems solving.
- Training including floor control, operations, supervision, communication and administration of heavy cash handling and deposit preparation.
- Valued team player, leader and model specializing in coaching and training development.
- Highly motivated, high spirited.
- Multi-tasked with strong communication skills with knowledge of self-development, real estate and computers.
Timeline
Sales Advocate
Educational Testing Service Inc.
03.2018 - Current
Sales Associate
Cross Fire Marketing
01.2013 - 09.2018
Shift Supervisor
Carl's Jr
06.2000 - 03.2008
Diploma -
South High School
Child Development and GE -
Victor Valley College
Management and Supervision -
Tom Becks Real Estate Systems