Kelly Watkin
Calgary,AB
Summary
As a Senior Administrative Assistant and most recently, Technical Training Coordinator, I have demonstrated an exceptional ability to provide comprehensive administrative support and enhance operational efficiency within dynamic corporate environments. With a track record of success spanning 16 years, I have consistently proven my aptitude for multitasking, problem-solving, and fostering seamless communication across various levels of the organization.
Overview
25
25
years of professional experience
Work History
Technical Training Coordinator
WestJet
09.2021 - Current
- Schedule and send training notifications to Aircraft Maintenance Engineers (AMEs).
- Establish and maintain qualifications for all of Tech Ops and external customers (Vendors).
- Issue ratings and update training records for AMEs once all qualifications have been met.
- Enter Course Attendance Records into TRAX to capture training for annual and initial participants.
- Create purchase orders and process invoices for payment in JD Edwards Expense Management System.
- Support program operations by preparing and updating documents, reports and spreadsheets.
- Coordinate daily email communications from Tech Ops members regarding training schedules & qualifications.
Sr. Administrative Assistant, Safety
WestJet
01.2016 - 09.2021
- Provided extensive and complex calendar management, for up to three VP's, to ensure that their time was focused on critical, strategic issues.
- Oversaw all arrangements for meetings including room bookings (internal and external venues), catering and travel requirements.
- Booked complex travel (Domestic & International) with various airlines, hotels, and rental car companies, including WestJet flight bookings in Sabre.
- Composed and sent routine and non-routine correspondence on behalf of Vice President
- Supported timekeeping in Kronos Management System for the team.
- Coordinated the onboarding of department VPs.
- Executed various administrative tasks, including submission of credit card expense reports, manage office supplies and spend to budget.
- Efficiently administered a variety of accounting activities such as creating purchase orders and processing invoices for payment in JD Edwards Expense Management system.
- Ascertained and preserved the confidentiality of all company communications and documentation.
- Attended confidential meetings, preparing agendas and minutes.
- Prepared, coordinated and researched presentations and communications as required.
- Assisted with setup and coordination of team and group events.
- Provided professional and tactful guest service internally and externally, including government officials with Transport Canada and the FAA.
- Organized and managed internal and external simulator experience rides that are gifted at fundraising events.
- Consulted with Executive Assistants to VPs, EVPs and CEO to support with internal and external meetings and provided backup coverage as required.
Sr. Administrative Assistant, Flight Operations
WestJet
01.2007 - 03.2020
Sr. Administrative Assistant, Crew Services
WestJet
01.2018 - 09.2019
Pilot Training Administrator
Westjet
01.2006 - 12.2006
Training Coordinator, Contact Centre
WestJet
01.2001 - 01.2006
Workforce Management Administrator
WestJet
11.1999 - 01.2001
Contact Centre Agent
WestJet
12.1998 - 10.1999
Education
Certificate - Microsoft Office Suite
Mount Royal College
Calgary, AB1997
Diploma - Word Processing Specialist
National Training Institute
Winnipeg1990
High School Diploma -
Miles Macdonell Collegiate
Winnipeg, MB1990
Skills
- Efficient Calendar Management
- Strong Microsoft Office Skills
- Time Management
- Organizational Skills
- Strong Written & Oral Communication
- Budget Management
- Client & Employee Relations
- Problem Solving
- File Maintenance
Timeline
Technical Training Coordinator
WestJet
09.2021 - Current
Sr. Administrative Assistant, Crew Services
WestJet
01.2018 - 09.2019
Sr. Administrative Assistant, Safety
WestJet
01.2016 - 09.2021
Sr. Administrative Assistant, Flight Operations
WestJet
01.2007 - 03.2020
Pilot Training Administrator
Westjet
01.2006 - 12.2006
Training Coordinator, Contact Centre
WestJet
01.2001 - 01.2006
Workforce Management Administrator
WestJet
11.1999 - 01.2001
Contact Centre Agent
WestJet
12.1998 - 10.1999
Certificate - Microsoft Office Suite
Mount Royal College
Diploma - Word Processing Specialist
National Training Institute
High School Diploma -
Miles Macdonell Collegiate
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