Kelly Watkin
Calgary,AB
Summary
As a Senior Administrative Assistant and most recently, Technical Training Coordinator, I have demonstrated an exceptional ability to provide comprehensive administrative support and enhance operational efficiency within dynamic corporate environments. With a track record of success spanning 16 years, I have consistently proven my aptitude for multitasking, problem-solving, and fostering seamless communication across various levels of the organization.
Overview
25
25
years of professional experience
Work History
Technical Training Coordinator
WestJet
Calgary, AB
09.2021 - Current
- Schedule and send training notifications to Aircraft Maintenance Engineers (AMEs).
- Establish and maintain qualifications for all of Tech Ops and external customers (Vendors).
- Issue ratings and update training records for AMEs once all qualifications have been met.
- Enter Course Attendance Records into TRAX to capture training for annual and initial participants.
- Create purchase orders and process invoices for payment in JD Edwards Expense Management System.
- Support program operations by preparing and updating documents, reports and spreadsheets.
- Coordinate daily email communications from Tech Ops members regarding training schedules & qualifications.
Sr. Administrative Assistant, Safety
WestJet
Calgary, AB
01.2016 - 09.2021
- Provided extensive and complex calendar management, for up to three VP's, to ensure that their time was focused on critical, strategic issues.
- Oversaw all arrangements for meetings including room bookings (internal and external venues), catering and travel requirements.
- Booked complex travel (Domestic & International) with various airlines, hotels, and rental car companies, including WestJet flight bookings in Sabre.
- Composed and sent routine and non-routine correspondence on behalf of Vice President
- Supported timekeeping in Kronos Management System for the team.
- Coordinated the onboarding of department VPs.
- Executed various administrative tasks, including submission of credit card expense reports, manage office supplies and spend to budget.
- Efficiently administered a variety of accounting activities such as creating purchase orders and processing invoices for payment in JD Edwards Expense Management system.
- Ascertained and preserved the confidentiality of all company communications and documentation.
- Attended confidential meetings, preparing agendas and minutes.
- Prepared, coordinated and researched presentations and communications as required.
- Assisted with setup and coordination of team and group events.
- Provided professional and tactful guest service internally and externally, including government officials with Transport Canada and the FAA.
- Organized and managed internal and external simulator experience rides that are gifted at fundraising events.
- Consulted with Executive Assistants to VPs, EVPs and CEO to support with internal and external meetings and provided backup coverage as required.
Sr. Administrative Assistant, Flight Operations
WestJet
Calgary, AB
01.2007 - 03.2020
Sr. Administrative Assistant, Crew Services
WestJet
Calgary, AB
01.2018 - 09.2019
Pilot Training Administrator
Westjet
Calgary, AB
01.2006 - 12.2006
Training Coordinator, Contact Centre
WestJet
Calgary, AB
01.2001 - 01.2006
Workforce Management Administrator
WestJet
Calgary, AB
11.1999 - 01.2001
Contact Centre Agent
WestJet
Calgary, AB
12.1998 - 10.1999
Education
Certificate - Microsoft Office Suite
Mount Royal College
Calgary, AB1997
Diploma - Word Processing Specialist
National Training Institute
Winnipeg1990
High School Diploma -
Miles Macdonell Collegiate
Winnipeg, MB1990
Skills
- Efficient Calendar Management
- Strong Microsoft Office Skills
- Time Management
- Organizational Skills
- Strong Written & Oral Communication
- Budget Management
- Client & Employee Relations
- Problem Solving
- File Maintenance
Timeline
Technical Training Coordinator
WestJet
09.2021 - Current
Sr. Administrative Assistant, Crew Services
WestJet
01.2018 - 09.2019
Sr. Administrative Assistant, Safety
WestJet
01.2016 - 09.2021
Sr. Administrative Assistant, Flight Operations
WestJet
01.2007 - 03.2020
Pilot Training Administrator
Westjet
01.2006 - 12.2006
Training Coordinator, Contact Centre
WestJet
01.2001 - 01.2006
Workforce Management Administrator
WestJet
11.1999 - 01.2001
Contact Centre Agent
WestJet
12.1998 - 10.1999
Certificate - Microsoft Office Suite
Mount Royal College
Diploma - Word Processing Specialist
National Training Institute
High School Diploma -
Miles Macdonell Collegiate