Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Kelly Walker

Springwater, ON,CAN

Summary

Dynamic professional with a proven track record in customer service and bookkeeping, notably at Walker Drilling Ltd. Excels in interpersonal and communication skills, adept at enhancing customer experiences and streamlining financial processes. Achieved significant improvements in client satisfaction and operational efficiency, leveraging expertise in accounts management and people skills.

Overview

38
38
years of professional experience

Work History

Owner/Secretary Treasurer

Walker Drilling Ltd.
Utopia, Canada
01.2002 - Current
  • Scheduling Clients
  • Bookkeeping
  • Customer Support

Flight Attendant

Sunwing
Toronto, Ontario
11.2019 - 03.2020
  • Verified boarding passes and passports for all passengers.
  • Brewed hot coffee and prepared meals and snacks for passengers.
  • Monitored passenger comfort through scheduled checks across the cabin.
  • Maintained highest standards of customer service by addressing in-flight issues swiftly and professionally.

Receptionist/Accounts Payable

J. F. Comer Inc.
Gormley, Canada
01.1995 - 05.1997
  • Provided excellent customer service at all times while interacting with both internal and external customers.
  • Processed payments and updated accounts to reflect balance changes.
  • Answered, screened, and forwarded incoming phone calls while managing multi-line telephone systems.
  • Provided administrative support to various departments, assisting with document preparation and data entry.

Bookkeeper

Box Office Graphics
Aurora, Canada
04.1994 - 01.1995
  • Oversaw management of accounts payable and receivable processes.
  • Scheduled and confirmed appointments and meetings for management team.
  • Handled customer inquiries and complaints, providing timely and appropriate solutions.

Sales Associate

Consumers Distributing
Newmarket, Canada
01.1987 - 04.1994
  • Selling Product
  • Handled customer complaints in a professional manner.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Demonstrated product features and benefits for customers' needs.

Education

Accounting -

Humber College
01-1994

Architectural Design -

Humber College
01-1993

Grade 12 Graduate -

Sacred Heart Catholic High School
01.1989

Skills

  • Interpersonal
  • Communication
  • Customer Service
  • People Skills

Affiliations

  • fitness
  • hiking
  • traveling
  • family

Timeline

Flight Attendant

Sunwing
11.2019 - 03.2020

Owner/Secretary Treasurer

Walker Drilling Ltd.
01.2002 - Current

Receptionist/Accounts Payable

J. F. Comer Inc.
01.1995 - 05.1997

Bookkeeper

Box Office Graphics
04.1994 - 01.1995

Sales Associate

Consumers Distributing
01.1987 - 04.1994

Accounting -

Humber College

Architectural Design -

Humber College

Grade 12 Graduate -

Sacred Heart Catholic High School

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Kelly Walker